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Russ Darrow Mazda of Madison
Madison, WI
515 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 515 reviews
April 23, 2025
The dealership was great to work with! !! Absolutely would recommend!! Brandon was an excellent and knowledgeable salesmen!! !! Absolutely would recommend!! Brandon was an excellent and knowledgeable salesmen!! More
by BELL.KATHLEEN15
Verified CustomerEmployees Worked With
April 23, 2025
Excellent customers service, they proactively let me know about a warranty and quickly performed service. The loaner rental was easy as could be. On the other hand they failed to complete my requested additi about a warranty and quickly performed service. The loaner rental was easy as could be. On the other hand they failed to complete my requested additional service of installing a front license plate. My service sheet also called out a car wash was performed which was not done, writing that something was done that was clearly not done damages trust. I also had to call on Monday to verify if service was done and it turned out to have been complete days before. More
by Besper
Employees Worked With
April 23, 2025
Oil change was efficient and checked over car as well. Initially discrepancy on cost but was rectified immediately. Will return. Initially discrepancy on cost but was rectified immediately. Will return. More
by Wpjackman
April 22, 2025
Clean, efficient, on time, pleasant! Etc etc etc etc etc etc etc etc etc etc Etc etc etc etc etc etc etc etc etc etc More
by BELT644
April 22, 2025
Service Department is always pleasant, helpful and informative. The waiting room is also comfortable and clean. informative. The waiting room is also comfortable and clean. More
by EATON.AL
April 22, 2025
Schedule make it easier. friendly And helpful people. Honest people and Service Good. Thank you for all the service friendly And helpful people. Honest people and Service Good. Thank you for all the service More
by DSOUKSAVATH
April 20, 2025
Dan was very attentive to my needs, him and his team did a great job explaining everything and making it a smooth transparent process! Keep up the good work! a great job explaining everything and making it a smooth transparent process! Keep up the good work! More
by cole25
Employees Worked With
April 19, 2025
I was able to easily schedule my appointment online and when I pulled up to the service area, they were immediately ready to take my car back. I had to wait and they said it would be an hour and they actua when I pulled up to the service area, they were immediately ready to take my car back. I had to wait and they said it would be an hour and they actually did it in less than an hour. I’m very pleased with my service there More
by Cpliess
Employees Worked With
April 12, 2025
Timing and friendliness great. The only complaint is that my maps needed an update - something that costs you nothing - I asked for a free update after spending over $400 and esta The only complaint is that my maps needed an update - something that costs you nothing - I asked for a free update after spending over $400 and establishing my new dealer relationship, and it was denied. More
by jsmiandrew
Employees Worked With
April 11, 2025
I appreciate their quality work, respectful staff, and convenient location. They take good care of my CX-5! convenient location. They take good care of my CX-5! More
by CLKINWI
Employees Worked With
