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Russ Darrow Mazda of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.7
514 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 514 reviews

May 13, 2025

Great customer service and always great service department! My car is always well taken care of. Thank you More

by KENFORBARAHONA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Russ Darrow Mazda of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Mazda of Madison, we look forward to having you as a valued customer for many years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

May 12, 2025

Good services provided. I like it. I will tell my kids and family to buy it again for the next requirement. Thanks More

by DMSEBT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Marshall
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Nick Zinniel nicholas.zinniel@russdarrow.com

May 11, 2025

Ethan was super helpful and he quickly figured out what my car's problem was More

by yoon09269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 11, 2025 -

Russ Darrow Mazda of Madison responded

Thanks for sharing about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 10, 2025

Informative, efficient, nice lounge area. .. Love the videos! Appreciate the customized experience, attention to detail & comfortable setting. More

by lorigpeters
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Her
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May 10, 2025 -

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

May 09, 2025

The personnel were conscientious, professional, and courteous. Cung King was an exceptional person. He was very well versed about the products and answered all of our questions with knowledge. Cung is More

by stoehrpaula
Recommend Dealer
Yes
Employees Worked With
Cung King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Netanya Vanlandingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

May 09, 2025

Our sales associate Cung and all of the staff were awesome Helping us through the whole process in positive and stress free experience. We would highly recommend Russ Darrow for any ones future car p More

by waldendrew1@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cung King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Netanya Vanlandingham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

May 08, 2025

Everyone is always very kind and professional. They explain things well. It's always comfortable waiting in the lobby while they take care of my vehicle More

by KRISTEN.ATTHEDISCO
Recommend Dealer
Yes
Employees Worked With
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Her
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May 08, 2025 -

Russ Darrow Mazda of Madison responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Russ Darrow Mazda of Madison to be a positive one. Please don't hesitate to reach out if you need anything else. Nick Zinniel nicholas.zinniel@russdarrow.com

May 07, 2025

Very fast and efficient at appointments. They do a very good job with my car. More

by MARKAROSENBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Russ Darrow Mazda of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Mazda of Madison. Nick Zinniel nicholas.zinniel@russdarrow.com

May 07, 2025

Very clean and professionally run dealership. The quoted prices for parts are fairly high however. More

by ISAAC.LAVENDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randall Mohammed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Her
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

May 06, 2025

Easy to get to, easy to schedule service online, and helpful service center employees. Waiting area is accommodating. More

by ZOOMZOOM83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Hyams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bustos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2025 -

Russ Darrow Mazda of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Mazda of Madison. We look forward to having you as one of our valued customers for many more years to come! Nick Zinniel nicholas.zinniel@russdarrow.com

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