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Russ Darrow Mazda of Madison

Madison, WI

4.5
405 Reviews

2302 W. Beltline Hwy.

Madison, WI

53718

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Showing 405 reviews

December 08, 2023

Had a great experience buying my first Mazda. Dealership was very nice, staff was helpful, especially Adrian out salesman. More

by Nyle Larson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Vital
Dec 09, 2023 -

Russ Darrow Mazda of Madison responded

Nyle, Congratulations. Welcome to Madison Mazda. We look forward to serving you for years to come. Thank you!!!!!

November 05, 2023

I got the car I wanted. Friendly people and fast service. This is my second Mazda, we just love Mazda cars. More

by susaneda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adrian Vital
Nov 08, 2023 -

Russ Darrow Mazda of Madison responded

Susan, Thank you for the kind words. We sure appreciate the opportunity to work with you!!!!

October 31, 2023

The dealership was VERY clean. The sales staff were very knowledgeable and helpful. Our salesman knew the product inside and out and answered all our questions promptly. The financ More

by jplehman1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Worley, Dylan Marshall
Nov 01, 2023 -

Russ Darrow Mazda of Madison responded

Thank you!!!! We couldn't be happier working with you. We sure appreciate the positive feedback. Enjoy your ne Mazda. We look forward to working with you for years to come.

October 10, 2023

Quick and painless process. Jesse and Kim were both very knowledgeable of the process and got me in and out in around an hour. More

by Curtis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Worley, Kim
Oct 10, 2023 -

Russ Darrow Mazda of Madison responded

Curtis, Thank you for the opportunity to work with you. Great people make our jobs so rewarding. It was our pleasure.

October 09, 2023

This is my 2nd purchase from Russ Darrow. This is my favorite dealership. I’ll always come back here. More

by walkerkrueger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keith Norris
Oct 10, 2023 -

Russ Darrow Mazda of Madison responded

We can't thank you enough. We truly appreciate you and value your business. Customers like you are why we are here.

September 21, 2023

Great really helpful great dealer he made us feel good about buying a car helpful More

by mark.carson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kieth
Sep 21, 2023 -

Russ Darrow Mazda of Madison responded

Mark, Congratulations.... our pleasure. Thank you for working with Keith to find the perfect vehicle for you!. Have a great weekend.

September 14, 2023

Had a really good experience from start to finish. Everyone listened and worked with the needs of our family. 2nd time buying there, will plan on buying again in the future. More

by travis.anderson26
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dorfler, Dylan Marshall
Sep 15, 2023 -

Russ Darrow Mazda of Madison responded

Travis, Thank you for the great comments. It's our pleasure serving you.

September 01, 2023

Tim and staff were professional knowledgeable and polite and helped me with everything that I was looking for. More

by Mgbraga10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim
Sep 04, 2023 -

Russ Darrow Mazda of Madison responded

Thank you.....What a pleasure to work with you.

August 25, 2023

work done quickly and correctly. very friendly and informative. I would have no trouble returning to the service department. More

by tthompson77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leah Hoefling
Aug 28, 2023 -

Russ Darrow Mazda of Madison responded

Thank you for the great review. We sure appreciate the compliments. Our team looks forward to seeing you in 5000 miles or so.

August 22, 2023

Ok experience. Bought a used car from Russ Darrow. Sales people were friendly and helpful. interior of the car was not cleaned well. Promised detailing didn't happe More

by stevewipper
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
others
Aug 23, 2023 -

Russ Darrow Mazda of Madison responded

Steve, We apologize for the delay in the detailing of the car. Nick is reaching out to you this morning to make arrangements.

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