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Russ Darrow Mazda of Madison
Madison, WI
514 Reviews
Russ Darrow Mazda of Madison is your premier destination for exceptional Mazda vehicles in Madison, WI. We offer an extensive selection of new and certified pre-owned Mazda models, all designed with innovation, style, and performance in mind. Each vehicle undergoes a thorough inspection to ensure quality and reliability for our customers. Our friendly team is dedicated to delivering outstanding service, making your car-buying experience seamless and enjoyable. Visit Russ Darrow Mazda of Madison today and discover why we’re the trusted choice for drivers in the Madison area!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 514 reviews
June 06, 2025
The wash at the end of our service was chef's kiss! All of the attention you have paid to detail is greatly appreciated. Thank you! All of the attention you have paid to detail is greatly appreciated. Thank you! More
by APoDHoRA101
Verified Customer
June 05, 2025
Dealership is clean, the people are helpful, and there is a nice waiting area with snacks and tv a nice waiting area with snacks and tv More
by krista
Employees Worked With
June 03, 2025
Services were polite, attentive, and professional. I liked the addition of the video showing the car in the shop, although there was no vocal working. I liked the addition of the video showing the car in the shop, although there was no vocal working. More
by CHRISTINEROBINSON6
Employees Worked With
June 02, 2025
I’ve never been disappointed in not only the polite service I’ve been given, but the quality of service that I’ve been given! service I’ve been given, but the quality of service that I’ve been given! More
by SIXBIRD47
June 01, 2025
After the usual oil change and system check, Andrew advised me about some possible front strut issues. I decided to have some pre-emptive strut issues work done. I scheduled the appointment for the wor advised me about some possible front strut issues. I decided to have some pre-emptive strut issues work done. I scheduled the appointment for the work, and Andrew ordered the needed parts. The morning I brought my car in for the work, the car was taken into the shop on time. I mentioned to the other service desk attendant, Josh, that I had decided not to a take a loaner vehicle, and I mentioned bringing in plenty of work to do, while I waited for my car. Josh suggested a more quiet area in the waiting area to do my work. I really appreciated his suggestion. I got my work done and received my car back from the service department in less time than I had planned. Thank you. Andrew and Josh. More
by TRCKPINE
May 31, 2025
I thought Ehtan did a good job of explaining the maintenence I needed and why I needed it. I wasn't able to get everything I wanted done in one visit because I was a little pressed on time, but Etha maintenence I needed and why I needed it. I wasn't able to get everything I wanted done in one visit because I was a little pressed on time, but Ethan assured me that I could wait few weeks to get service and still be fine. More
by Chris Alvarez
Employees Worked With
May 29, 2025
Russ Darrow Mazda has amazing service! My engine light turned on late Thursday night and by 9 am on Friday the car was completely fixed as well as another minor problem they addressed. I a My engine light turned on late Thursday night and by 9 am on Friday the car was completely fixed as well as another minor problem they addressed. I am so thankful for all of there help, especially Ethan making sure I was taken care of. More
by JHUSH0426
Employees Worked With
May 29, 2025
This was my first visit and they did a really good job. I have no complaints. I have no complaints. More
by dsamuelm
Employees Worked With
May 26, 2025
Service was good. I needed to drop off my car early and they were able to hold the car and got the work done early when time was available. The only challenge was that I needed to drop off my car early and they were able to hold the car and got the work done early when time was available. The only challenge was that the video they sent explaining the service was very hard to understand. More
by NIRUSSELL12
