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Russ Darrow Kia of Wauwatosa - Service Center

Wauwatosa, WI

4.2
186 Reviews

186 Reviews of Russ Darrow Kia of Wauwatosa - Service Center

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November 17, 2021

I had a great experience getting my oil changed and tires rotated. Staff was very friendly and accommodating. I would definitely return. More

by mmhansen54303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarena Hansen, Kevin Minley, Mark Berthelette
November 01, 2021

Service was quick and thorough. Got what I came for. I would recommend them for any KIA owner. More

by jvwenum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
October 22, 2021

Service reps., Geoff was helpful and efficient with my annual service visit for our 2013 Kia sorento More

by trjones73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Ball, service advisor. , Sazare Cunningham
October 16, 2021

The service advisor did a great job. The work is done right. Waiting area is comfortable. More

by wicherttom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Cruise
October 15, 2021

They always take good care of me and meet my needs. I’ve never had any issues. More

by julie.bielawski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
October 14, 2021

Serena did a great job in helping me. She also offered a car wash and vacuum. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena
October 13, 2021

Avoid if you can. I have had nothing but issues with service at this location. I asked for an emissions check they said it was done it was not. I have been told my battery and brakes were in good condit More

by WyldSmurf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
October 08, 2021

My husband and I are appreciative of the helpful staff and our rep who helped us pick the perfect car for our family. Very friendly! Highly recommended. More

by LeRoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Good dealership, service time is not what I expected took two hours for oil change. More

by Jeromeperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sazare Cunningham
October 05, 2021

This was my first time at this dealer since I am new to the area. I was pleasantly surprised with the friendliness of everyone. I was very fond of Rob Kulp and his team in Madison who took such a personal More

by panza27sancho
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
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