Russ Darrow Kia of Wauwatosa - Service Center

best experience My experience at Russ Darrow was amazing. They have a goal to make customers happy, and they are succeeding. I will definitely recommend them to all o My experience at Russ Darrow was amazing. They have a goal to make customers happy, and they are succeeding. I will definitely recommend them to all of my friends who are interested in purchasing a vehicle. More

Very satisfied! Third time I've brought the vehicle in for service. Service advisers have always been polite and advised me of my vehicle service items that were due. Third time I've brought the vehicle in for service. Service advisers have always been polite and advised me of my vehicle service items that were due. Very satisfied! Service was always performed quickly without an appointment More

Stopped in the dealership on 8/2 to determine whether we could use a "maintenance/care" coupon from last year. Philip Murphy informed me that the coupons do not expire and I made an appointment for service could use a "maintenance/care" coupon from last year. Philip Murphy informed me that the coupons do not expire and I made an appointment for service on 8/3 for an oil change and to have the brakes checked. Philip took the time to explain to us that the squealing of the brakes was normal and why that was so. He said that in addition to the oil change and other checks that they would inspect the brakes to make sure that they were OK. I just want to say that this whole experience of purchasing and servicing of our vehicle has been a very gratifying experience. I now know why Russ Darrow dealerships are considered one of the major automotive players in the state of Wisconsin. With people like Philip Murphy, the customer always feels first and important and knows his car is in good hands. Bill & Jayne Saybolt Elm Grove, WI More