Russ Darrow Kia of Wauwatosa - Service Center

Very good! Dave is all ways helpful when I come in. He is very nice and knowledgeable about different parts. He took the time to show me different tires and pric Dave is all ways helpful when I come in. He is very nice and knowledgeable about different parts. He took the time to show me different tires and prices! Thanks Dave for a good job!! More

Very satisfied and happy This was a very great experience. They were very friendly and they have excellent customer service. I am very satisfied with the service and their ent This was a very great experience. They were very friendly and they have excellent customer service. I am very satisfied with the service and their enthusiasm to help me!!! :) More

Excellent service department Brought my Kia forte in for a engine noise they diagnosed it right away and said I needed a new engine covered under warranty. They gave me a rental w Brought my Kia forte in for a engine noise they diagnosed it right away and said I needed a new engine covered under warranty. They gave me a rental while they waited for the parts to arrive took about two weeks the entire time they would call and give me updated as soon as the car was finished they called and said I was all set to go they even took the time to explain everything that had to be replaced More

awesome service department Got my oil change done today. The service team took care of me well. They also clean my car out without question. I recommend this dealership to every Got my oil change done today. The service team took care of me well. They also clean my car out without question. I recommend this dealership to everyone. More

Oil change Had my oil changed at Russ Darrow Kia for the second time. It was a very good deal for $15.95 because of the mailer coupon I received. The staff was f Had my oil changed at Russ Darrow Kia for the second time. It was a very good deal for $15.95 because of the mailer coupon I received. The staff was friendly and courteous. The only downside was the nearly one-hour wait....but, even that wasn't so bad because of the clean and roomy waiting area with a tv, wifi and vending machines. I will continue to have my oil changes done there and will recommend them to others. More

Recall check & oil change The dealer explained and met the expectations of my service. I was able to schedule the service conveniently and the dealer provided an accurate and c The dealer explained and met the expectations of my service. I was able to schedule the service conveniently and the dealer provided an accurate and complete assessment in the time stated. More

Best service Ever!! David and all the staff were just wonderful- explained my concerns - they documented everything - verified everything was checked- No issues found- wh David and all the staff were just wonderful- explained my concerns - they documented everything - verified everything was checked- No issues found- what a great staff- highly recommended!!!!! More

Great service. Great service as always by Russ Darrow in Wauwatosa. Their team is honest and straightforward about what needs to get done. That's why I keep coming b Great service as always by Russ Darrow in Wauwatosa. Their team is honest and straightforward about what needs to get done. That's why I keep coming back More

Outstanding in all ways Oil change and first 3,000 mile check up: Did what they said they would do and before my first coffee. Keep up the great work! Oil change and first 3,000 mile check up: Did what they said they would do and before my first coffee. Keep up the great work! More

Service Quality work and I didn't have to wait long, very pleased! I would definitely recommend this dealership to anyone looking to purchase a car. Quality work and I didn't have to wait long, very pleased! I would definitely recommend this dealership to anyone looking to purchase a car. More