Russ Darrow Kia of Wauwatosa - Service Center

Oil Change & Tire Rotation Great experience he answered all my questions. Was given a hour wait time and I was out in 45min which wasn’t to bad. People there are always nice to Great experience he answered all my questions. Was given a hour wait time and I was out in 45min which wasn’t to bad. People there are always nice to me. Ryan is always good at telling me what services I need to get done next time and how soon I need to get them done. Which I like it’s very helpful. More

Oil Change and Tire Rotation I went here for the first time this week to get an oil change and tire rotation. Everyone was polite and friendly. They listened to my request, and th I went here for the first time this week to get an oil change and tire rotation. Everyone was polite and friendly. They listened to my request, and they even honoredy coupon that was two days old. If you feel like paying dealership prices for services then this is a nice place to go. More

Mike is AWESOME Mike was great. He assisted me with my oil change and he even offered my kid some snacks. Places need more ppl like him. Thanks Mike was great. He assisted me with my oil change and he even offered my kid some snacks. Places need more ppl like him. Thanks More

Recall: repair or replace The service was great and usually is excellent. My issue was we were told that they would let us know within 25 minutes if it would take longer. We we The service was great and usually is excellent. My issue was we were told that they would let us know within 25 minutes if it would take longer. We were there for 2 hrs and then told they were done More

Fast and efficient I pulled up to have my oil changed when I walked in a gentleman greeted me immediately and then told he would be back in a few mins to help me. He was I pulled up to have my oil changed when I walked in a gentleman greeted me immediately and then told he would be back in a few mins to help me. He was back in less than 2 min. He was very friendly and funny and very helpful and they were extremely busy he got my car in immediately and it did not take long at all More

Quick and easy The ability of this dealership to get my car in for a quick oil change and tire rotation without an appointment was great. Getting the car back quickl The ability of this dealership to get my car in for a quick oil change and tire rotation without an appointment was great. Getting the car back quickly and clean was just a bonus! More

Oil change and check of tires, wipers and fluids Excellent service! Very responsive, attentive and friendly! Mike and his Assistant are great listeners and most instructive. The service department Excellent service! Very responsive, attentive and friendly! Mike and his Assistant are great listeners and most instructive. The service department is adequately staffed and explain things well. The hybrid vehicles (Optima & Niro) my wife and I leased are powerful and energy efficient. Bob Gintoft More

Very good! Dave is all ways helpful when I come in. He is very nice and knowledgeable about different parts. He took the time to show me different tires and pric Dave is all ways helpful when I come in. He is very nice and knowledgeable about different parts. He took the time to show me different tires and prices! Thanks Dave for a good job!! More

Very satisfied and happy This was a very great experience. They were very friendly and they have excellent customer service. I am very satisfied with the service and their ent This was a very great experience. They were very friendly and they have excellent customer service. I am very satisfied with the service and their enthusiasm to help me!!! :) More

Excellent service department Brought my Kia forte in for a engine noise they diagnosed it right away and said I needed a new engine covered under warranty. They gave me a rental w Brought my Kia forte in for a engine noise they diagnosed it right away and said I needed a new engine covered under warranty. They gave me a rental while they waited for the parts to arrive took about two weeks the entire time they would call and give me updated as soon as the car was finished they called and said I was all set to go they even took the time to explain everything that had to be replaced More