Back

Russ Darrow Kia of Wauwatosa - Service Center

Wauwatosa, WI

4.3
371 Reviews

371 Reviews of Russ Darrow Kia of Wauwatosa - Service Center

Sort by
October 14, 2021

Serena did a great job in helping me. She also offered a car wash and vacuum. More

by mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena
October 13, 2021

Avoid if you can. I have had nothing but issues with service at this location. I asked for an emissions check they said it was done it was not. I have been told my battery and brakes were in good condit More

by WyldSmurf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
October 08, 2021

My husband and I are appreciative of the helpful staff and our rep who helped us pick the perfect car for our family. Very friendly! Highly recommended. More

by LeRoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Valencia Wallace
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2021

Good dealership, service time is not what I expected took two hours for oil change. More

by Jeromeperkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sazare Cunningham
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2021

This was my first time at this dealer since I am new to the area. I was pleasantly surprised with the friendliness of everyone. I was very fond of Rob Kulp and his team in Madison who took such a personal More

by panza27sancho
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason
October 02, 2021

friendly people. knowledgeable staff. goes out of their way to help and make sure you're comfortable and informed More

by franky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
September 30, 2021

This dealership HAD been great for 5 years. Something is “off” now. Way off! Appointment times mean nothing. I made an appointment for an oil change and check engine sound several weeks ahead of time. Three More

by Lorrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sazare Cunningham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager, don’t know name, refused to accept or return our call.
September 26, 2021

Jermaine was professional and courteous. My oil change and tire rotation was done in under an hour. They take good care of you at Russ Darrow Kia in Wauwatosa. More

by Nyy11355
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine
September 20, 2021

I am really thankful for the assistance that I received this past weekend. I was there for one thing but also got other questions answered as well. Overall this location has ALWAYS made me feel good about More

by WLB5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
September 17, 2021

Today went pleasant and fast, wonderful customer service. Safety and cleanness was up and above expectations. More

by JulzFendi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
...
23
...