Russ Darrow Kia of Wauwatosa - Service Center

Fast and efficient I pulled up to have my oil changed when I walked in a gentleman greeted me immediately and then told he would be back in a few mins to help me. He was I pulled up to have my oil changed when I walked in a gentleman greeted me immediately and then told he would be back in a few mins to help me. He was back in less than 2 min. He was very friendly and funny and very helpful and they were extremely busy he got my car in immediately and it did not take long at all More

Quick and easy The ability of this dealership to get my car in for a quick oil change and tire rotation without an appointment was great. Getting the car back quickl The ability of this dealership to get my car in for a quick oil change and tire rotation without an appointment was great. Getting the car back quickly and clean was just a bonus! More

Oil change and check of tires, wipers and fluids Excellent service! Very responsive, attentive and friendly! Mike and his Assistant are great listeners and most instructive. The service department Excellent service! Very responsive, attentive and friendly! Mike and his Assistant are great listeners and most instructive. The service department is adequately staffed and explain things well. The hybrid vehicles (Optima & Niro) my wife and I leased are powerful and energy efficient. Bob Gintoft More

Very good! Dave is all ways helpful when I come in. He is very nice and knowledgeable about different parts. He took the time to show me different tires and pric Dave is all ways helpful when I come in. He is very nice and knowledgeable about different parts. He took the time to show me different tires and prices! Thanks Dave for a good job!! More

Very satisfied and happy This was a very great experience. They were very friendly and they have excellent customer service. I am very satisfied with the service and their ent This was a very great experience. They were very friendly and they have excellent customer service. I am very satisfied with the service and their enthusiasm to help me!!! :) More

Excellent service department Brought my Kia forte in for a engine noise they diagnosed it right away and said I needed a new engine covered under warranty. They gave me a rental w Brought my Kia forte in for a engine noise they diagnosed it right away and said I needed a new engine covered under warranty. They gave me a rental while they waited for the parts to arrive took about two weeks the entire time they would call and give me updated as soon as the car was finished they called and said I was all set to go they even took the time to explain everything that had to be replaced More

awesome service department Got my oil change done today. The service team took care of me well. They also clean my car out without question. I recommend this dealership to every Got my oil change done today. The service team took care of me well. They also clean my car out without question. I recommend this dealership to everyone. More

Oil change Had my oil changed at Russ Darrow Kia for the second time. It was a very good deal for $15.95 because of the mailer coupon I received. The staff was f Had my oil changed at Russ Darrow Kia for the second time. It was a very good deal for $15.95 because of the mailer coupon I received. The staff was friendly and courteous. The only downside was the nearly one-hour wait....but, even that wasn't so bad because of the clean and roomy waiting area with a tv, wifi and vending machines. I will continue to have my oil changes done there and will recommend them to others. More

Recall check & oil change The dealer explained and met the expectations of my service. I was able to schedule the service conveniently and the dealer provided an accurate and c The dealer explained and met the expectations of my service. I was able to schedule the service conveniently and the dealer provided an accurate and complete assessment in the time stated. More

Best service Ever!! David and all the staff were just wonderful- explained my concerns - they documented everything - verified everything was checked- No issues found- wh David and all the staff were just wonderful- explained my concerns - they documented everything - verified everything was checked- No issues found- what a great staff- highly recommended!!!!! More