Russ Darrow Kia of Wauwatosa - Service Center

Total Best Customer Service Staff is very professional, fast, efficient, and friendly. Took care of my hissing tire and oil change in no time. Keeping me updated every step of t Staff is very professional, fast, efficient, and friendly. Took care of my hissing tire and oil change in no time. Keeping me updated every step of the way. Cleanest service area I have ever seen. Nice to see smiling welcoming faces when you walk in. Have only had my Kia for 3mos and loving the service just as much as the sales dept! TOTAL BEST CUSTOMER SERVICE from all aspects. (Better than my Chevy dealership) More

Total mix up with courtesy pickup I had trouble with courtesy ride. I talked to all involved and was satisfied with results. Everyone was so kind and understanding. All is okay, I'm ha I had trouble with courtesy ride. I talked to all involved and was satisfied with results. Everyone was so kind and understanding. All is okay, I'm happy with service. More

Great people great service great value I always get great service from all the friendly knowledgeable and professional staff at Kia Mayfair. They are very respectful of my time always on ti I always get great service from all the friendly knowledgeable and professional staff at Kia Mayfair. They are very respectful of my time always on time with service and free car washes! The service staff especially Jim Seif are always willing to answer questions even when they are so busy. The Administration staff is awesome and always dressed professionally not like other dealerships who let their female staff dress like they are streetwalkers. I credit Lynn Seif the office manager with how excellently the staff is trained. She always says hello and is never too busy to talk with me foe s few minutes and she makes sure that I have had a good experience every visit. Thank you! More

Repairs As always, great customer service. Since buying our Kia, we have had such good experiences everytime we have come in for servicing. Will not go anywh As always, great customer service. Since buying our Kia, we have had such good experiences everytime we have come in for servicing. Will not go anywhere else. More

Oil change Very friendly, reliable service. Was taken at appointment time and service done quickly. Clean and comfortable waiting area. Service representatives w Very friendly, reliable service. Was taken at appointment time and service done quickly. Clean and comfortable waiting area. Service representatives were attentive and very concerned to make sure all of my needs were met. More

Great Service Department Ryan is the man to see in the service department. Fantastic quality service, upfront pricing and all around honesty. Would buy again for the service a Ryan is the man to see in the service department. Fantastic quality service, upfront pricing and all around honesty. Would buy again for the service alone. More

Oil Change & Tire Rotation Great experience he answered all my questions. Was given a hour wait time and I was out in 45min which wasn’t to bad. People there are always nice to Great experience he answered all my questions. Was given a hour wait time and I was out in 45min which wasn’t to bad. People there are always nice to me. Ryan is always good at telling me what services I need to get done next time and how soon I need to get them done. Which I like it’s very helpful. More

Oil Change and Tire Rotation I went here for the first time this week to get an oil change and tire rotation. Everyone was polite and friendly. They listened to my request, and th I went here for the first time this week to get an oil change and tire rotation. Everyone was polite and friendly. They listened to my request, and they even honoredy coupon that was two days old. If you feel like paying dealership prices for services then this is a nice place to go. More

Mike is AWESOME Mike was great. He assisted me with my oil change and he even offered my kid some snacks. Places need more ppl like him. Thanks Mike was great. He assisted me with my oil change and he even offered my kid some snacks. Places need more ppl like him. Thanks More

Recall: repair or replace The service was great and usually is excellent. My issue was we were told that they would let us know within 25 minutes if it would take longer. We we The service was great and usually is excellent. My issue was we were told that they would let us know within 25 minutes if it would take longer. We were there for 2 hrs and then told they were done More