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Russ Darrow Kia of Wauwatosa - Service Center
Wauwatosa, WI
295 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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295 Reviews of Russ Darrow Kia of Wauwatosa - Service Center
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April 02, 2025
I will never ever buy another vehicle from Russ Darrow kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300, kia of wauwatosa ever again. I've been dealing with this dealership. Ever since 2013 I would buy a vehicle every 2 to 3 years. I spent at least $300,000 at this dealership, and I, raised my voice just a little bit. And, the GEM Matt kullowski, called the police on me and completely humiliated me in front of everyone. I think he needs to be fired.. More
by ALMAPAYNE4966
Verified CustomerEmployees Worked With
April 02, 2025
I love the excellent customer service that all the staff provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and resp provide to the customers. The service department is prompt with the repairs and oil changes. I appreciate that Russ Darrow Kia appreciates and respect the customers. More
by ERSCSE
Employees Worked With
April 02, 2025
Please stop telling customers their cats are bad. It's a failing engine. No codes..no power...price 1326 code two weeks ago. Nice try. I'll be back when the engine completely fails to get a new on It's a failing engine. No codes..no power...price 1326 code two weeks ago. Nice try. I'll be back when the engine completely fails to get a new one. More
by cherylphoto
April 01, 2025
Staff was great! Friendly, knowledgeable, efficient, timely service. Even had snacks! Lyft drivers provided too! Would def refer this company!! Friendly, knowledgeable, efficient, timely service. Even had snacks! Lyft drivers provided too! Would def refer this company!! More
by RODABOC
Employees Worked With
I don't recall.their names, but all were very efficient.
April 01, 2025
Edward Porter is very attentive to his customers, trying to ensure all needs are addressed. to ensure all needs are addressed. More
by Mjunior882
March 31, 2025
Great and fast oil change experience! Very kind and attentive staff! Afterwards conversation very informative! Very pleasant experience! Very kind and attentive staff! Afterwards conversation very informative! Very pleasant experience! More
by ANNAOJDANA
March 31, 2025
The wait wasn’t too bad. Waited a while for the car wash after service was done. Waited a while for the car wash after service was done. More
by Clwilhelm62
March 27, 2025
Very helpful. Attending to all our needs quickly and efficiently. Connor is a great guy to work with. Attending to all our needs quickly and efficiently. Connor is a great guy to work with. More
by MICKKLE
March 27, 2025
I raised my voice just a little wasn't screaming at him at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarra at all until the police came and want to grab me. I didn't threaten him at all and he called the police on me. Which was very humiliating and embarrassing.Your Gm Matt did this to me. I will never ever!!! purchase another car 🚗 there again I been with Russ Darrow since 2013 i would purchase a car every 2-3years I've spent at least $300,000 dollars at Russ Darrow Kia of Wauwatosa More
by ALMAPAYNE4966
Employees Worked With
Other Employees :
Matt, General Manager I rate him a 0 zero
