Russ Darrow Kia of Wauwatosa - Service Center
Wauwatosa, WI
367 Reviews of Russ Darrow Kia of Wauwatosa - Service Center
Awesome Great Fantastic Professional Quick Reliable Respectful Dependable Kind Responsible Reasonable Consistent On time Great work Quick Reliable Respectful Dependable Kind Responsible Reasonable Consistent On time Great work More
Loved the service follow up from texts and phone calls. The service team was quick to get me in for my oil change. The service team was quick to get me in for my oil change. More
The staff was Nice friendly and fast. Everything was easy and efficient and they had snacks Everything was easy and efficient and they had snacks More
Rip off their customers one this next week that, not doing what's right, never coming back doing what's right, never coming back More
Worst customer service I’ve ever received. I think her name was Serena? Refused to look up my maintenance package even though I confirmed it was on file at the time of booking. She refused to I think her name was Serena? Refused to look up my maintenance package even though I confirmed it was on file at the time of booking. She refused to call the maintenance package company to verify what was covered, I had to. And then after I confirmed everything was covered and had the package company email her (essentially doing her job) she refused to apply the coverage for everything for my appointment even though I had ample documentation showing it was 100% covered. Won’t be returning to this location More
Edward made my experience hassle free. I will recommend my friends and family to come here for their next service. I will recommend my friends and family to come here for their next service. More
Very pleased with service, how quickly the problem was diagnosed and done fast. Car now is running fine. diagnosed and done fast. Car now is running fine. More
The dealership was nice however even though we had an appointment time and a check in hand, it took 2 to 3 hours to get the deal done. appointment time and a check in hand, it took 2 to 3 hours to get the deal done. More