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Russ Darrow Kia of Wauwatosa
Wauwatosa, WI
1,440 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,440 reviews
May 10, 2025
Great service and very professional sales process. We would recommend and will likely be back. We would recommend and will likely be back. More
by DAVIDFRANKWI
Verified Customer
May 09, 2025
Bernie Solano was my salesperson. He was excellent. He was knowledgeable and thorough. A pleasure to do business with. Every employee there I dealt with was courteous and welcoming, a He was excellent. He was knowledgeable and thorough. A pleasure to do business with. Every employee there I dealt with was courteous and welcoming, and extremely helpful. A great car buying experience. More
by JUDYJUNGEN
May 09, 2025
always professional and friendly- I feel like they really take good care of my car!!! take good care of my car!!! More
by SHELLB83
May 07, 2025
I'm looking for me a new dealership. I'm not pleased with the service I'm not pleased with the service More
by renaekia50
May 06, 2025
They didn't diagnose the problem the car was brought in for I should not have had them look at it for I should not have had them look at it More
by Freyauto98
May 06, 2025
Good communication, quick service Easy to schedule The dealership is easy to work with and communicative dealership is easy to work with and communicative More
by EMILY.JENSEN58
May 06, 2025
As always the service was top notch and Athanasios was as always the best! As always the service was top notch and Athanasios was as always the best. See you 3000 miles from now! always the best! As always the service was top notch and Athanasios was as always the best. See you 3000 miles from now! More
by CRAIGDWROTEN
May 03, 2025
I really appreciate the feedback on my car and the suggestion. I’m a long time Kia customer thank you for your service. suggestion. I’m a long time Kia customer thank you for your service. More
by whitkate_2
Employees Worked With
May 03, 2025
I really like our salesman, very nice and accommodating. He made sure we got into a vehicle that we wanted. I appreciate him for listening to ur needs, not being pushing to make a sale. Great salesman He made sure we got into a vehicle that we wanted. I appreciate him for listening to ur needs, not being pushing to make a sale. Great salesman More
by PSENGDEUANE
Employees Worked With
May 03, 2025
I am unhappy with the KIA brand. After having to arrange for someone to take my work shift and paying two days for a car rental for a recall, no work was able to be done. Only to be After having to arrange for someone to take my work shift and paying two days for a car rental for a recall, no work was able to be done. Only to be told that KIA put a hold on all recall repairs. Having to spend $200 on a car rental that was unnecessary was a waste of my money and my time. KIA already took two years to address the theft situation with only a software update to have my vehicle vandalized three times. KIA needs to step up and do right by their customers. The lack of communication and inaction to correct the problems with their vehicles is disappointing. More
by m.
Employees Worked With
