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Russ Darrow Kia of Wauwatosa

Wauwatosa, WI

4.6
1,438 Reviews
Located in Wauwatosa, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With a wide selection of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a thorough multi-point inspection to ensure it meets our high standards for quality and reliability. With over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Wauwatosa today for top-notch service, unbeatable selection, and great value!
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1901 N Mayfair Rd

Wauwatosa, WI

53226

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Showing 1,438 reviews

May 29, 2025

I arrived, checked in my car, waited in the lobby, paid for my vehicle, and drove off. I'm not sure if they washed my car, but whatever. More

by Jovo.potkonjak
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Sawyer
May 30, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

May 29, 2025

Always professional and friendly. Get new chairs that don't scrape the tile in the waiting area. Please ?? More

by MTORTHOMSON
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Athanasios Almouti
May 29, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

May 27, 2025

Very nice and clean. The rep was very knowledgeable and was really willing to help us get the vehicle we wanted. More

by RZUELSDORF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Freiheit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe (sales)
May 27, 2025 -

Russ Darrow Kia of Wauwatosa responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Matt Kiscellus matt.kiscellus@russdarrow.com

May 25, 2025

This our ninth car (7-New, 2-Used) we bought from this dealership. Normally, we work with Mike when buying cars, but he was unavailable. This was our first time meeting Waddy, and after listening to both More

by Fohrward
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Christy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grayson Ludovicus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Duraymus Waddy-Love
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dogan
May 25, 2025 -

Russ Darrow Kia of Wauwatosa responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Russ Darrow Kia of Wauwatosa! Matt Kiscellus matt.kiscellus@russdarrow.com

May 25, 2025

Very responsive to customer needs. Made accommodations to provide me with alternative transportation. Polite, communicative, and reliable. More

by BE.AMAZING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Kia of Wauwatosa. Matt Kiscellus matt.kiscellus@russdarrow.com

May 24, 2025

Service completed promptly. Appreciate text message updates and vehicle video. They didn’t apply coupon correctly but Chris fixed thst More

by Kia Hunk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
May 24, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Matt Kiscellus matt.kiscellus@russdarrow.com

May 22, 2025

The service was handled very efficiently and completed on schedule Will definitely continue to come to Russ Darrow for my needed services More

by DenDen
Recommend Dealer
Yes
Employees Worked With
Connor Sawyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Connor Sawyer
May 22, 2025 -

Russ Darrow Kia of Wauwatosa responded

Den Den, Thanks for sharing about your service experience with Russ Darrow Kia of Wauwatosa. We appreciate your business and hope to see you again soon! Matt Kiscellus matt.kiscellus@russdarrow.com

May 21, 2025

Every one at Russ Darrow were courteous, respectful & very professional. I would definitely recommend your Russ Darrow More

by byrite65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ajmal Taujoo
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you for choosing Russ Darrow Kia of Wauwatosa. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Matt Kiscellus matt.kiscellus@russdarrow.com

May 21, 2025

I really dont have any thing to say or give a written review. This is done More

by noreenfroelich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
May 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

May 20, 2025

Quick and efficient Athanasios met me right away and kept me up to speed on progress. Very professional. More

by MARTIN_MIKE85
Recommend Dealer
Yes
Employees Worked With
Athanasios Almouti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Athanasios Almouti
May 21, 2025 -

Russ Darrow Kia of Wauwatosa responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Matt Kiscellus matt.kiscellus@russdarrow.com

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