Russ Darrow Kia of Wauwatosa

The staff was super friendly and was very welcoming. Beyond buying a car the employees were very conversational and helpful Beyond buying a car the employees were very conversational and helpful More

Very professional and helpful. I appreciate her assistance. I was in and out and under an hour I appreciate her assistance. I was in and out and under an hour More

Ernesto was the best salesman we have ever worked with. He went the extra mile (literally) to get us the best deal on our new car, driving 330 miles to Indiana to personally see to that we got the exact mo He went the extra mile (literally) to get us the best deal on our new car, driving 330 miles to Indiana to personally see to that we got the exact model and trim we wanted, avoiding a delivery fee. For a generally stressful process, his excellent communication and transparency made all of the difference! More

Conner was helpful and professional, but the dealership itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was nev itself has serious issues with work ethic and accountability. My car was towed here a month ago and had it for two weeks due to a recall I was never informed about — no calls, no emails, nothing — even though I’ve always serviced my vehicle at this same Kia. After being told what needed to be done, I approved an oil change and air filter replacement. The air filter was never installed, and the oil change was done so poorly that oil leaked all over my garage, leaving a permanent stain and puddle still remains . When I brought it back because the oil leaking, instead of an apology or any sympathy, other service staff “not Conner” they gave me attitude also when I requests once again a new air filter that I thought that was already changed a month ago and charged me $73 for it. Conner did his best I will recommend him anytime, but this dealership needs serious improvement in communication, honesty, and quality of service. I’m now questioning every bit of work that’s ever been done on my car here. More

Rigo me ayudo a cumplir mis sueños de comprar una camioneta!!! Si buscan un vendedor de autos el es la persona para ayudarte. camioneta!!! Si buscan un vendedor de autos el es la persona para ayudarte. More

I had an amazing experience working with Joe Towers. He was very patient and knowledgeable walking me through every step of my purchase. I am very pleased with my purchase and highly recommend asking fo He was very patient and knowledgeable walking me through every step of my purchase. I am very pleased with my purchase and highly recommend asking for Joe if you want a smooth and honest car buying experience. More

Rigo was a great person to work with, he helped me get my car and insurance car and insurance More

Rigo was awesome to work with! Even though we didn't make a purchase this time, we truly appreciated his professionalism and helpful attitude. We feel confident that when we're re Even though we didn't make a purchase this time, we truly appreciated his professionalism and helpful attitude. We feel confident that when we're ready to buy, we'll be coming back to work with him! More

I’ve been to many dealerships around the Milwaukee area, and not many of them took me seriously. I know my credit isn’t the best—most places would either turn me down or never call me back. But when I walke and not many of them took me seriously. I know my credit isn’t the best—most places would either turn me down or never call me back. But when I walked into Russ Darrow Kia, I was greeted by Rigo. I told him upfront that my credit was shot, and he said, “Let’s see what my managers can do for you.” Two hours later, I was driving away in a K5—I couldn’t believe it. Rigo and the team really went above and beyond for me. If you’re struggling with credit and need a vehicle, go see him. He won’t give up on you. More

I’d give Rigo 10 stars if I could! He was a great salesperson not pushy at all, and he got us a great deal on our 2026 Kia Carnival. He was a great salesperson not pushy at all, and he got us a great deal on our 2026 Kia Carnival. More