Russ Darrow Waukesha Kia - Service Center

Service was good just wish when I ask how much something costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a optio costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a option on the supplies did I ? So truthfully it’s 67$ plus tax so when i ask how much just tell me 70 bucks tax included . Be honest ! I hate getting jacked around More

They do a good job. Leave my car clean and properly serviced They contact in a timely manner and keep you informed of their progress. serviced They contact in a timely manner and keep you informed of their progress. More

Checked in at scheduled time, having a disability Eric was helpful in getting me checked in gave me all the information I needed. Allowed me to go out the large doors which was easier for my walker and an was helpful in getting me checked in gave me all the information I needed. Allowed me to go out the large doors which was easier for my walker and another man from service offered to help me into my rides car. I was very impressed with the extra effort. And the work on the car was done on time and they also threw in a car wash. For a first time customer I was impressed. More

Very personable and professional. I go here for my car servicing at the Kia dealership. servicing at the Kia dealership. More

They do outstanding work. They keep you Informed on the work they are doing on your car. work they are doing on your car. More

As always, I was greeted immediately and checked in. I made an appointment so they knew what I was looking to have done. He looked for coupons, explain the prices and got my okay. He said it would take ab made an appointment so they knew what I was looking to have done. He looked for coupons, explain the prices and got my okay. He said it would take about an hour and a half so I waited and pleasant customer lounge. My car was done on time and he escorted me out to my car which had just had a courtesy wash. The experience could not have been nicer. More

Fast and easy to get in and out. Friendly staff. Like the car wash too the car wash too More

I felt the service provided was great and helpful. The customer advise was also informative, cheerful, patient, and friendly. customer advise was also informative, cheerful, patient, and friendly. More

It was a good experience and I would recommend them to others for service on others for service on More

I went in for a routine servicing and the staff was able to identify several additional problems. They took care of everything in a reasonable amount of time and kept me well informed of their progress. Dur to identify several additional problems. They took care of everything in a reasonable amount of time and kept me well informed of their progress. During my visit. I would recommend Russ Darrow for anyone servicing their Kia. More