Russ Darrow Waukesha Kia - Service Center

I dropped off my car for a recall and was greeted immediately. Easy check in. Within an hour all was tested and we came back to pick it up. Fast, friendly and efficient. immediately. Easy check in. Within an hour all was tested and we came back to pick it up. Fast, friendly and efficient. More

I have always had a positive experience each time I have been there for service. been there for service. More

Timely, courteous, up front pricing. Skyler was friendly and professional, and answered my all my questions. I will return for future service here. Skyler was friendly and professional, and answered my all my questions. I will return for future service here. More

The best good job love this place i go beack always i will recommend to will recommend to More

Great experience. Got in quickly. Everything was done on time. I'm going back this week. Got in quickly. Everything was done on time. I'm going back this week. More

Skyler was wonderful and so helpful. She kept us notified as to the status of the car and when we could pick it up. It got washed which was awesome. She kept us notified as to the status of the car and when we could pick it up. It got washed which was awesome. More

After being forgotten by another employee regarding fuel consumption Katie got the work accomplished in a much speedier manor consumption Katie got the work accomplished in a much speedier manor More

Great service all around. Thanks for getting daughters Kia soul in zfor diagnosis. Glad no converter replacement needed Thanks for getting daughters Kia soul in zfor diagnosis. Glad no converter replacement needed More

Katie was great. I was very pleased with the service at the dealership. From checking in to picking up my car, everything was easy. But most importantly, I appreciate I was very pleased with the service at the dealership. From checking in to picking up my car, everything was easy. But most importantly, I appreciated her help in getting the information on the service plan I purchased at original dealership, that enabled me to save several hundred dollars on this service. The only thing I would comment on is that the car was washed on outside, which is great, but not vacuumed on the inside. The other dealership did that, and I guess that was my expectation at Russ Darrow. Perhaps that’s something you’d consider in the future. Thanks again. More

Staff is exceptionally friendly and are great communicators. Very customer focused and this includes the mechanics and service managers. communicators. Very customer focused and this includes the mechanics and service managers. More