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Russ Darrow Waukesha Kia - Service Center
Waukesha, WI
244 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
244 Reviews of Russ Darrow Waukesha Kia - Service Center
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January 16, 2025
Very friendly, and willing to help. Always asks if you need a ride or if you are going to wait. They keep you informed on your car. Always asks if you need a ride or if you are going to wait. They keep you informed on your car. More
by JUDYZ26320
Verified Customer
January 12, 2025
Very nice people. Help me out with all my needs and even save me some money. Nice, clean, waiting room. Help me out with all my needs and even save me some money. Nice, clean, waiting room. More
by FRANKIE_47025
Employees Worked With
May 29, 2024
They got my recall service on a 2014 Sorento scheduled within a week. The service call went very well, professionally done and a clean car to take home. within a week. The service call went very well, professionally done and a clean car to take home. More
by DrNotes
Employees Worked With
June 16, 2023
Kayleigh was GREAT and squeezed me in quickly because my check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. Without it I could not take my car in for service. More
by Ellie
August 07, 2022
Great service. Great customer service. Easy to make an appointment. Less than an hour for total service. Great customer service. Easy to make an appointment. Less than an hour for total service. More
by Terri
Employees Worked With
March 16, 2022
Completed oil change in a timely matter. The person I worded with was very helpful. The person I worded with was very helpful. More
by Vera
Employees Worked With
February 19, 2022
Quick clean service and customer care, from purchase to maintenance everyone I have been in contact with is responsive and respectful of my time and investment. maintenance everyone I have been in contact with is responsive and respectful of my time and investment. More
by smithrh2
Employees Worked With
Eric
December 21, 2021
Service was good just wish when I ask how much something costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a optio costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a option on the supplies did I ? So truthfully it’s 67$ plus tax so when i ask how much just tell me 70 bucks tax included . Be honest ! I hate getting jacked around More
by billwerner13
Employees Worked With
