Russ Darrow Waukesha Kia - Service Center

Excellent and Friendly service Brought our Kia in for service and could not be happier, Bob Sterling is friendly and knowledgeable. Very polite and respectful when suggesting that s Brought our Kia in for service and could not be happier, Bob Sterling is friendly and knowledgeable. Very polite and respectful when suggesting that something may need to be replaced or recommends replacement. More

Oil change and tire rotation Did a great job! The service department is always very helpful and always keeps us updated as to what we need and the cost that we to pay Did a great job! The service department is always very helpful and always keeps us updated as to what we need and the cost that we to pay More

Always pleasant personel. I'm always satisfied with the service but they always try to sell you something extra. But They don't pressure you to buy anything I'm always satisfied with the service but they always try to sell you something extra. But They don't pressure you to buy anything More

Oil change Work was done timely and professionals manner Service dept is always friendly and helpful I drive approximately 30 miles just to get my routine m Work was done timely and professionals manner Service dept is always friendly and helpful I drive approximately 30 miles just to get my routine maintenance done there More

Good service Good service, appointments are on time, get me a praise as to the status of my appointment and when it was close to being done Good service, appointments are on time, get me a praise as to the status of my appointment and when it was close to being done More

Recall hassle I spoke with Bob on the phone about scheduling my car to be dropped off for a recall repair. I explained that I have a job and go to school and have a I spoke with Bob on the phone about scheduling my car to be dropped off for a recall repair. I explained that I have a job and go to school and have a two-year-old who rides in a car seat. There shuttle service does not work for my daily schedule. He suggested that I not get my car fixed if it didn't fit into my schedule. I asked for a loaner vehicle at no cost for the day to avoid the inconvenience and he became very argumentative and unprofessional in his tone and his message. More

Great! Great service! Everyone was pleasant and the wait was short which was great since I had my 1 year old with me. She enjoyed the snacks in the waiting a Great service! Everyone was pleasant and the wait was short which was great since I had my 1 year old with me. She enjoyed the snacks in the waiting area- Very pleased! More

Great Service from Start to Finish! The only dealership I would have my vehicle serviced. Bob Sterling always goes above and beyond to make sure we are satisfied with the work that is d The only dealership I would have my vehicle serviced. Bob Sterling always goes above and beyond to make sure we are satisfied with the work that is done. Highly recommend! More

😊 There There good friendly price is ok The job is done right the first time.Lounge was ok.Cofee was ok .All in all good experience There good friendly price is ok The job is done right the first time.Lounge was ok.Cofee was ok .All in all good experience More

Amazing first car experience Getting my first car from Russ Darrow was definitely worth it. Great service and they don't actually want to rip you off. Dennis was a great dealer an Getting my first car from Russ Darrow was definitely worth it. Great service and they don't actually want to rip you off. Dennis was a great dealer and I'm glad he found a car that best suited me. 100% would go back if I ever needed a new car. More