Russ Darrow Waukesha Kia - Service Center

Great pre- and post-sale experience @ Kia of Waukesha I bought my Sorento a year ago and the service experience is as attentive as if I were walking on the lot to buy a new car. Dennis (Sales) and Desmon I bought my Sorento a year ago and the service experience is as attentive as if I were walking on the lot to buy a new car. Dennis (Sales) and Desmond (Service) do a great job every time! More

Great service experience Very friendly and professional service department. Desmond answered my questions and gave me more information I needed. Cashier was personable and fri Very friendly and professional service department. Desmond answered my questions and gave me more information I needed. Cashier was personable and friendly. Made my visit stress free. More

Awesome service center!! I always take my car here for big things and smaller, like oil changes, etc. Very professional, honest, reliable and friendly! Great experience everyt I always take my car here for big things and smaller, like oil changes, etc. Very professional, honest, reliable and friendly! Great experience everytime! Jacob and Des, rock! Thanks! More

Always a great experience at Russ Darrow Kia of Waukesha! I’ve dealt with this dealership for many years. Although I live approximately two miles from another Kia dealer, I choose to come back to Russ Darrow I’ve dealt with this dealership for many years. Although I live approximately two miles from another Kia dealer, I choose to come back to Russ Darrow because they continue to treat me well. Customer service is excellent, work is done right the first time and on time, scheduling is easily done and staff is always friendly. I’ll keep coming back! More

Wonderful Happy, knowledgeable, friendly service professional. Sorry to disappoint I don’t have any more to write about my experience at the Kia dealership. Tha Happy, knowledgeable, friendly service professional. Sorry to disappoint I don’t have any more to write about my experience at the Kia dealership. Thank you More

Spark plug change They were honest, did very good work and had the lowest prices around. I called around to get the best price and they were the lowest. When I got ther They were honest, did very good work and had the lowest prices around. I called around to get the best price and they were the lowest. When I got there, they were able to offer me a coupon for even more off, that was even better. More

Great experience I’m giving this rating because you all gave me good and kinda quick service i am very pleased with the work that was done. I’m giving this rating because you all gave me good and kinda quick service i am very pleased with the work that was done. More

Amazing custom service Had my 15,000 mile maintenance. Couldn’t have been more pleased. Amazing customer service. The appointment was supposed to take two hours but since D Had my 15,000 mile maintenance. Couldn’t have been more pleased. Amazing customer service. The appointment was supposed to take two hours but since Desmond knew I was waiting he had the work done as quickly as possible and got me out of there in 1.5 hours More

Always great service ! Very prompt and professional service department. The shuttle services a great convenient Perk. All of the service personnel are friendly and helpful. Very prompt and professional service department. The shuttle services a great convenient Perk. All of the service personnel are friendly and helpful. Erica was my service person a day and truly wonderful about following up me on repairs and arranging pick up of my car. More

Peiple Erica was very friendly and helpful with all of my questions. Also parts department personnel was very quick on getting me a price on a remote start u Erica was very friendly and helpful with all of my questions. Also parts department personnel was very quick on getting me a price on a remote start unit for my vehicle. More