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Russ Darrow Waukesha Kia - Service Center

Waukesha, WI

4.5
284 Reviews

284 Reviews of Russ Darrow Waukesha Kia - Service Center

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May 17, 2020

Went in for an oil change. They kept me updated the entire time, were very timely, and escorted me out to my car when it was finished. Overall great service and recommend ! More

by KellyN
Recommend Dealer
Yes
Employees Worked With
Chuck
April 26, 2020

Scheduling online was easy to pick the day and time that worked, easy in and out and helpful, courteous staff in the service dept. Thanks! More

by joshd
Recommend Dealer
Yes
Employees Worked With
Charles
April 06, 2020

Kia needs to get their story straight this is absolutely the WORST place to work with either buying or for services total rip off! do NOT buy! More

by Ha
Recommend Dealer
No
Employees Worked With
Jacob Povlich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Desmond Waheed
April 02, 2020

great help with oil change hadn't been in for a while so wasn't sure of procedure. since last time, due to medical conditions i was now unable to climb stairs. couldn't have bee More

by kia appreciator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
charles wilson
March 11, 2020

Great service. Freddie was very friendly and helped answer all of my questions and concerns. Pulled my vehicle up and made sure I was satisfied with my visit. More

by KimCasa
Recommend Dealer
Yes
Employees Worked With
Freddie
February 05, 2020

Stopped in for an oil change on 2/5 at 10am and my customer service was excellent! (Jacob I believe his name was.) Will definitely be going back for another oil change at that location. More

by Shawn
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 30, 2020

Professional and prompt service. Only negative is the annoying tv in the waiting room. However, I'm likely in the minority of people that think that! More

by remm0009
Recommend Dealer
Yes
Employees Worked With
Desmond Waheed, Jonathan Taylor
January 22, 2020

This was the second time I have had my car serviced at this location. Both times I had great, timely service. The employees are very friendly. More

by jsbmom
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2020

Had a oil change done. They are very efficient and courteous. Everything is done in a timely manner and the waiting area is very nice. More

by charleneguetzkow
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 14, 2020

Easy access location, very good value for the money as well as excellent customer service - great working with Jakob P and I will definitely bring the vehicle back in the future! More

by mightymattcar
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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