Russ Darrow Waukesha Kia - Service Center

I was very happy with the service and level of professionalism I received. Would definitely recommend. Jacob was very accommodating and courteous. I will be back! professionalism I received. Would definitely recommend. Jacob was very accommodating and courteous. I will be back! More

It was a wonderful experience!We were able to get an It was a wonderful experience! We were able to get an appointment quickly and the work was completed efficiently. All recall items were adressed and It was a wonderful experience! We were able to get an appointment quickly and the work was completed efficiently. All recall items were adressed and taken care of. More

I came to this dealership the last 2 years to do emissions testing on my dodge caravan. So impressed with the service people and the cleanliness of the place I purchased a 2020 Kia Sorrento. Especia emissions testing on my dodge caravan. So impressed with the service people and the cleanliness of the place I purchased a 2020 Kia Sorrento. Especially liked the service advisor Charles Wilson. Very knowledgeable. Hard to find people who know their job anymore More

The work on my vehicle was completed accurately and on time, the service representative was nice to work with, I will definitely bring my car here again for service. time, the service representative was nice to work with, I will definitely bring my car here again for service. More

Oil change took nearly an hour and a half even though I had an appointment. Service writer was very friendly , but told me to expect to have my car back in an hour - which I already thought was too long. W had an appointment. Service writer was very friendly , but told me to expect to have my car back in an hour - which I already thought was too long. When it got close to an hour and a half I got frustrated. I appreciate their car wash with the service though. More

The service that I asked for was done exactly right the first time. Can’t ask for more than that. The service tech is very experienced and knew exactly what I needed. first time. Can’t ask for more than that. The service tech is very experienced and knew exactly what I needed. More

The moment I pulled in they took care of everything. I The moment I pulled in they took care of everything. I was immediately put at ease and surprised with how detailed they were. I will definitely be co The moment I pulled in they took care of everything. I was immediately put at ease and surprised with how detailed they were. I will definitely be coming back!! Thanks!!! More

Everything was good, but one of the vlip on the wheel well was not back in place after tire rotation so we had to go back and have it attached but otherwise great. well was not back in place after tire rotation so we had to go back and have it attached but otherwise great. More

Friendly phone staff, very professional service personnel. The waiting room was clean. My service guy communicated well. Although the oil change and tire rotation took almost an hour (longer than o personnel. The waiting room was clean. My service guy communicated well. Although the oil change and tire rotation took almost an hour (longer than one of those quick oil change places), they washed and hand dried my car and I like knowing that Kia experts are caring for my Telluride! More

Jon Taylor was articulate,intelligent the perfect service representative my visit was short,I won’t hesitate to bring my vehicle back in the future representative my visit was short,I won’t hesitate to bring my vehicle back in the future More