Russ Darrow Waukesha Kia - Service Center

Great and timely service from service advisor, first time received the video review of the 10 points check, very impressive. received the video review of the 10 points check, very impressive. More

Eric is a great service manager. It is the second time Eric is a great service manager. It is the second time that I have dealt with him and he is very good to work with. I brought my car in for a recall Eric is a great service manager. It is the second time that I have dealt with him and he is very good to work with. I brought my car in for a recall notice which just came out so unfortunately there wasn’t a lot of experience with it yet. This is a great dealership and I look forward to my next visit. More

Great service, just disappointed in how long it took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. More

Service writer Eric and his team did a nice job. Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and ma Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and maintenance in the future. More

I had a great experience and felt very comfortable in the service department, while waiting for my vehicle was being fixed. I will be back! 😊 service department, while waiting for my vehicle was being fixed. I will be back! 😊 More

Excellent service. Extremely friendly staff. Video of the vehicle during inspection definitely a plus. Coming up with twenty five words is a bit cumbersome and difficult vehicle during inspection definitely a plus. Coming up with twenty five words is a bit cumbersome and difficult More

I have always had excellent service at Russell Darrell service for many years. They are prompt, accurate, professional. They always keep me informed of status. I will continue to have all my car service d service for many years. They are prompt, accurate, professional. They always keep me informed of status. I will continue to have all my car service done at Russell Darell in Waukesha. More

Excellent Service! I wanted a remote start added to my vehicle. Not only was it available but I was scheduled in right away. My service advisor, Charles, was awesome. As well as the morning and evening s vehicle. Not only was it available but I was scheduled in right away. My service advisor, Charles, was awesome. As well as the morning and evening shuttle drivers. Unfortunately I can’t remember the morning drivers name even though he told me. More

Russ Darrow has always been top-notch. Went in for 15,000 mile service and it was great. However, my other issues continue to persist. 15,000 mile service and it was great. However, my other issues continue to persist. More

Very friendly, explained everything well. Best car wash that I've ever gotten there ever before. Spotless! I was impressed! They even dried the doors and locks so they don't freeze! that I've ever gotten there ever before. Spotless! I was impressed! They even dried the doors and locks so they don't freeze! More