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Russ Darrow Waukesha Kia - Service Center

Waukesha, WI

4.5
285 Reviews

285 Reviews of Russ Darrow Waukesha Kia - Service Center

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October 09, 2021

Very friendly service with a fun attitude. Work was just an oil change but they washed my car. More

by Grantreginato
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in sales
September 27, 2021

Eric let me know immediately that service was backed up but if I wanted to drop it off they would get to it ASAP. Work was completed 2 days before my appointment. More

by Jonnawithey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Johnson
September 20, 2021

Reliable! This is my third Kia and go back not just to lease but service department is great! More

by tammykoss
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Johnson
September 17, 2021

Bought a part from the part department and it wasn’t even a new part in the box. Now they are saying there’s no returns on electrical items when i don’t want to return i need the part just want a new part More

by jon7682
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob sterling
September 11, 2021

This is the best dealership ever. They are so kind and transparent. They treat you like family and it is really the only dealership I trust. More

by Katie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don
August 21, 2021

Had my oil changed and staff was great. They made sure that you were comfortable while waiting on your car which it didn't take them long at all..Great place for service on your vehicle. More

by missmjbrown58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2021 -

missmjbrown58 responded

Awesome dealership

August 20, 2021

Easy process. Quick turn around. 4th vehicle purchased from Dennis and Kia. Always a good staff and smiles all around. Car was spotless and all gassed up More

by Kyle0313
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Cardinal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Maxwell
August 11, 2021

Honesty Professionalism and caring attitude. Received video of my inspection. All explained to my satisfaction. More

by Luisdejesus5454
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2021

Great customer service, fast service and most of all they got the job done right! More

by Val
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isiah
July 28, 2021

Jacob took great care of my service needs. Justin was very attentive to my vehicle and got my service completed quickly and efficiently. My shuttle drivers, Tom and Brian, are excellent drivers and very More

by wipreggo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Povlich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin,Tom,Brian, Rebecca Boczkowski
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