Russ Darrow Waukesha Kia - Service Center

The service staff is the reason that I continue with this dealership. Friendly, knowledgeable and helpful. dealership. Friendly, knowledgeable and helpful. More

I came in to have a recall and two updates worked on. Katie was very helpful and explaining the updates and communicating the part to be ordered for the recall. She was very friendly and explained things Katie was very helpful and explaining the updates and communicating the part to be ordered for the recall. She was very friendly and explained things thoroughly. More

The woman who helped me set up the appointment and walk through the process was very helpful. I'm sorry I don't remember her name. Shorter with dark hair. Great experience through the process was very helpful. I'm sorry I don't remember her name. Shorter with dark hair. Great experience More

Great service and prices. Communication was excellent too! I’ll definitely be back when my car warrants it! Communication was excellent too! I’ll definitely be back when my car warrants it! More

Friendly & made the process simple Good service I would recommend them I also liked the video sent from the tech showing what they all completed on my car recommend them I also liked the video sent from the tech showing what they all completed on my car More

Gregg was very knowledgeable about the vehicle and easy to work with. Great buying experience. to work with. Great buying experience. More

Great place to get service done! Would definitely recommend to visit Russ Darrow Kia in Waukesha! Would definitely recommend to visit Russ Darrow Kia in Waukesha! More

The staff really knows what is doing. Thank you for the professionality for the kindness Thank you for the professionality for the kindness More

SKYLER in the Service Dept has been EXCEPTIONAL to work with..Sshe has listen to my questions and has help me navigate thru all the new technology that my new car has without rushing thru it. with..Sshe has listen to my questions and has help me navigate thru all the new technology that my new car has without rushing thru it. More

Jacob was very straightforward with the work that needed to be done and with pricing. He also made sure a recall part was installed at the same time, saving me an extra trip. The work appears to have been d to be done and with pricing. He also made sure a recall part was installed at the same time, saving me an extra trip. The work appears to have been done well and the car was returned to me clean and on time. I could not be happier and Jacob was great to deal with. For all the horror stories I hear about dealerships, I was skeptical. But I was completely happy and I will be back as needed. Thank you. More