Russ Darrow Waukesha Kia - Service Center

Kind when I arrived and let me know what I needed to have done and how long. Sent me a video on the work that was done as well as explaining. done and how long. Sent me a video on the work that was done as well as explaining. More

Great service, friendly people, easy location for me to get too. They called me to set up oil change. Van is under warranty to no charges. get too. They called me to set up oil change. Van is under warranty to no charges. More

Very prompt and on time. Katie is very professional and easy to work with Excellent service Katie is very professional and easy to work with Excellent service More

I really appreciate getting the work done quickly, especially with the holiday weekend coming up. especially with the holiday weekend coming up. More

Great customer service! Skyler was able to fit me in for an oil change and a tire issue right away. The service was done quickly and correctly. I liked the video of what the Skyler was able to fit me in for an oil change and a tire issue right away. The service was done quickly and correctly. I liked the video of what the service tech did to the vehicle. All in all a great experience and I will be back! More

It took 346 days for my car to be ready from a warranty repair, I got my car back finally and the horn doesn't work and the AC doesn't either. One of my tires also had a side wall bubble. Angela was amaz repair, I got my car back finally and the horn doesn't work and the AC doesn't either. One of my tires also had a side wall bubble. Angela was amazing, understanding, the shopping experience there is they do want you to leave with a vehicle and they'll do whatever they need to to get that a possibility but I felt like all my problems with my vehicle could have been solved with a completed inspection. More

The service staff is very friendly. They explained everything they were doing well and answered all my questions. They explained everything they were doing well and answered all my questions. More

Very friend and efficient with good communication. Nothing else is needed… this doesn’t need to be a 15 word minimum, don’t make me feel like I’m in elementary school with this survey. Nothing else is needed… this doesn’t need to be a 15 word minimum, don’t make me feel like I’m in elementary school with this survey. More

The service on my Sorrento was great. I did notice when I got into the car that the floor mat was filthy dirty. My wife had to wash the mat as soon as we got home. That was disappointing. I did notice when I got into the car that the floor mat was filthy dirty. My wife had to wash the mat as soon as we got home. That was disappointing. The waiting area needs some work. The chair that I sat in specifically the arm rest was broken. More

It was great and easy making the appointment on line and was able to just drive up and hand over the keys. Staff was friendly and helpful. was able to just drive up and hand over the keys. Staff was friendly and helpful. More