Russ Darrow Kia of Waukesha

Great service & reasonable pricing I had Kemani helping me out with selecting a pre-owned vehicle. He was very polite and knowledgeable about the different cars I was looking at. He did I had Kemani helping me out with selecting a pre-owned vehicle. He was very polite and knowledgeable about the different cars I was looking at. He didn't get aggressive or pushy when I told him I wanted to look at other dealerships which I really appreciated. When I returned to Russ Darrow Kia later in the day all the managers introduced themselves and were all very polite and helpful. The finance department was extremely helpful in keeping my payments low and Kemani was willing to negotiate a reasonable price for the vehicle I selected. They also gave me a good price on an 18 year old vehicle I had for trade in. Overall, the dealership made my experience pleasant and I would certainly recommend at least going to speak with Kemani to see what deals he can offer before purchasing a vehicle. More

Financing Russ Darrow Kia of Waukesha is by far one of the best car dealerships I had a great experience working with them they helped me get financed with a lo Russ Darrow Kia of Waukesha is by far one of the best car dealerships I had a great experience working with them they helped me get financed with a low credit score and a great vehicle if you have a low credit score I recommend you go to Russ Darrow Kia of Waukesha and ask for Aaron. More

Wonderful dealership! We were very happy with Russ Darrow Kia. Especially Dennis Cardinal. We got a fabulous deal on a beautiful Kia! Exactly what we wanted. I highly recom We were very happy with Russ Darrow Kia. Especially Dennis Cardinal. We got a fabulous deal on a beautiful Kia! Exactly what we wanted. I highly recommend buying a vehicle from here. More

Awesome Experience! They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the inform They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the information I needed to make my decision. My paperwork was handled and the communication was spot on. Thank you Russ Darrow! More

Great service Salesman was friendly and very helpful. Made transaction easy . Would definitely recommend. Same goes for the people in the finance department. I wa Salesman was friendly and very helpful. Made transaction easy . Would definitely recommend. Same goes for the people in the finance department. I was in and out in a timely matter. Thank you. More

Service department gets it done So this is the second time I've taken my kia here for a recall fix, and this time i also got my oil changed and tires rotated (i got 6 free with the p So this is the second time I've taken my kia here for a recall fix, and this time i also got my oil changed and tires rotated (i got 6 free with the purchase of the car). It's quick, it's easy, and everyone is on the ball. Desmond and Jonathan in the service department i know specifically are lovely. More

Very good experience!! Loved the car i got at the price I wanted along with a great salesman! Visited many other dealers before coming here and russ darrow kia was definitly Loved the car i got at the price I wanted along with a great salesman! Visited many other dealers before coming here and russ darrow kia was definitly where I had the best experience. More

Sold me a used vehicle that was not inspected I experienced several issues with the vehicle and one not more than 5 miles down the road. The second started to occur the next day. I am still in the I experienced several issues with the vehicle and one not more than 5 miles down the road. The second started to occur the next day. I am still in the process of finding a result to this issue but the response from the dealer so far has been less than lackluster. However, Dennis Cardinal, the person I purchased the vehicle from is a good salesman and is very knowledgeable. More

Exceeds Expectations I went in expecting to purchase a used vehicle or something I didn’t want. Kenney Crump changed that and took the time to give me all of my options. I I went in expecting to purchase a used vehicle or something I didn’t want. Kenney Crump changed that and took the time to give me all of my options. I ended up getting a car that I LOVE and can afford. He even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend Kenney Crump from Russ Darrow. It was worth the hour drive to get there from Madison, WI. More

Good Diagnostics and Servicing Thank you for your thoroughness in investigating my car’s issues. I was very pleased that the Service Rep was able to properly diagnose my car’s pro Thank you for your thoroughness in investigating my car’s issues. I was very pleased that the Service Rep was able to properly diagnose my car’s problem. Previously, I had my car at another Kia dealership for the same issue, but they weren’t able to identify the problem.. It was serious enough that had it gone without repairs, it could have been catastrophic. Thank you. More