Russ Darrow Kia of Waukesha

Great Experience We had a great experience leasing our Kia from Wally and Brandon! Very helpful and knowledgeable. They were very nice and easy to work with during the We had a great experience leasing our Kia from Wally and Brandon! Very helpful and knowledgeable. They were very nice and easy to work with during the process. More

Genuine and Helpful, No Pressure Sales. Came in looking for a Specific CPO Kia Soul, Kenny was immediately ready to help. Test drive was done and we started talking numbers within an hour. Came in looking for a Specific CPO Kia Soul, Kenny was immediately ready to help. Test drive was done and we started talking numbers within an hour. As with all Car Purchases, there were a few Back and Forths and Waiting, but Kenny (followed by Jean in Finance) always remained Friendly, Respectful, and Transparent. After the deal, I met with Jacob in the Service Department and he was also very Friendly and Helpful. I am Optimistic in my future with this Dealer and Service Department. I got Positive Vibes from everyone. More

2019 Sorento lease We worked with Dennis Cardinal and he took great care of us! Dennis guided us through the process of turning in our 2016 Sorento to get into our new 2 We worked with Dennis Cardinal and he took great care of us! Dennis guided us through the process of turning in our 2016 Sorento to get into our new 2019. Would highly recommend Russ Darrow, Dennis and the rest of their staff! More

Great service Fast check in with a very considerate and thorough staff person. The individual explained the process and how much time would be needed. I will defi Fast check in with a very considerate and thorough staff person. The individual explained the process and how much time would be needed. I will definitely use Russ Darrow again. More

Amazing, efficient, effective. My experience was amazing! The experience was efficient, effective and with the upmost professionalism. Brandon, Wally and Mike made the process easy My experience was amazing! The experience was efficient, effective and with the upmost professionalism. Brandon, Wally and Mike made the process easy and I will definitely recommend to family and friends. Couldn’t be happier! More

Great Completely satisfied with the sales service and the Kia Sorento! We originally were looking for a new car but couldn’t pass up a good deal on a 2017 Completely satisfied with the sales service and the Kia Sorento! We originally were looking for a new car but couldn’t pass up a good deal on a 2017 with low miles and the remainder of warranty. More

Very helpful My family and I worked with Dennis at Russ Darrow waukesha he was very helpful . He did his best to stay within our budget and get us into our desired My family and I worked with Dennis at Russ Darrow waukesha he was very helpful . He did his best to stay within our budget and get us into our desired vehicle. He made the experience so pleasant. I highly recommend his service as well as the entire team . More

Was a great experience. I really enjoyed working with everyone at Russ Darrow. Was looking for something fairly new with low miles, and that is what I found. Luang was awesom I really enjoyed working with everyone at Russ Darrow. Was looking for something fairly new with low miles, and that is what I found. Luang was awesome, I liked that he new alot about the servicing of cars, because he was a technician he really new alot. Thanks for all your help. So far we love the car.I really wanted to be at a certain payment per month and they made it happen. They only thing that could have been better is that they would have pulled car inside and went over everything in the vehicle, it was a snowy day, that would have helped, as well as showing the service area. All in all a great experience. More

Comfort Kept us at ease throughout the process and found answers to all of our Questions. We felt we had no need to look at other Dealers and bought our car. Kept us at ease throughout the process and found answers to all of our Questions. We felt we had no need to look at other Dealers and bought our car. More

Made buying a car easy Buying a car at the end of the year during a snow storm was definitely not my goal. Luyang made the experience very personable and easy. He was very Buying a car at the end of the year during a snow storm was definitely not my goal. Luyang made the experience very personable and easy. He was very knowledgeable and took the time to patiently answer all my questions!! I really like that he gave me options. More