Russ Darrow Kia of Waukesha

Always friendly competent service Every time I come to Russ Darrow whether it’s to buy or get my car serviced I get friendly competent service. They thoroughly explain things to me and Every time I come to Russ Darrow whether it’s to buy or get my car serviced I get friendly competent service. They thoroughly explain things to me and they take care of even the minor things. Plus I like the free car washes that come with it More

Highly recommend! Working with Dennis & Michael was great! They contacted me with my lease expiring, asked what was important, didn't beat around the bush & found the c Working with Dennis & Michael was great! They contacted me with my lease expiring, asked what was important, didn't beat around the bush & found the car that I wanted. They worked with me on financing & everything was on my schedule, with no pressure. I know where I will be going for the next new car! Thanks again!! More

Making things work. I can here with a few problems such as no credit, and little knowledge of finacing. I was pleased to be helped by a plethora of helpful staff who assu I can here with a few problems such as no credit, and little knowledge of finacing. I was pleased to be helped by a plethora of helpful staff who assured me they would do the best they could. I was not disappointed they really did the best for me, thank russ darrow kia. I'll be enjoying the road a lot more in my Kia Soul. More

Friendly and professional Had valve train noise. Made appointment over phone with friendly staff. Dropped car off and they gave me a ride back to work. Great experience! Would Had valve train noise. Made appointment over phone with friendly staff. Dropped car off and they gave me a ride back to work. Great experience! Would recommend garage to anyone looking for repairs. More

Great customer service I have always had a great experience with this dealership. They are friendly and accommodating and always very helpful. I keep coming back each time I I have always had a great experience with this dealership. They are friendly and accommodating and always very helpful. I keep coming back each time I need an oil change or any other car service due to their great customer service. More

What a great experience So I went in today to look at one specific car. As they were going to grab that vehicle they noticed it had a punctured tire. They said it wouldn’t be So I went in today to look at one specific car. As they were going to grab that vehicle they noticed it had a punctured tire. They said it wouldn’t be in until Monday. They asked if I had any other cars I wanted to look at and I had some others but not at their dealer. I told them the cars and they had all the cars I wanted to see. So I asked if I could see a Ford Focus and I fell in love with it. They had a sale as soon as they showed me that car. I would deal with them again any day More

Car Purchase I was very pleased to do business at Russ Darrow’s Dealership. Dennis Cardinal is an awesome salesman!! He gave me personal and individualized care, a I was very pleased to do business at Russ Darrow’s Dealership. Dennis Cardinal is an awesome salesman!! He gave me personal and individualized care, and assisted with finding the right car for me. More

Great Selection and Even Better Service! Buying a car from the Waukesha dealership was not only a great experience because of the wide selection of cars to look at, but because of the dealer Buying a car from the Waukesha dealership was not only a great experience because of the wide selection of cars to look at, but because of the dealer I worked with. I would definitely recommend stopping by this location and asking to work with Dennis Cardinal. He was very knowledgable about the market, patient with my indecisiveness (seriously...I looked at 15 cars), and went above and beyond by working over weekends to help my experience be as stress-free as possible. Dennis has a zero-pressure kind of attitude and never pushed me to look at something I couldn't afford. Because of this, my experience was enjoyable! More

Always great to deal with. Worked with Kenney. This is my third vehicle from them and they have always been great to work with. He was very attentive to my needs and the finance Worked with Kenney. This is my third vehicle from them and they have always been great to work with. He was very attentive to my needs and the finance manager was also great to deal with. More

Great experience every time! I’ve purchased 4 vehicles from Russ Darrow of Waukesha and every time has been a piece of cake! The most recent purchase was so simple that I only spe I’ve purchased 4 vehicles from Russ Darrow of Waukesha and every time has been a piece of cake! The most recent purchase was so simple that I only spent 2 1/2 hours at the dealership between viewing the cars, negotiating and signing the paperwork. I recommend them to everyone! More