Russ Darrow Kia of Waukesha

Great Experience The moment we parked our car and stepped out to look at the inventory on the car lot, Rebecca was out the door to help us. We had just left a differen The moment we parked our car and stepped out to look at the inventory on the car lot, Rebecca was out the door to help us. We had just left a different dealership down the road because after being there for half an hour, inside & outside the showroom, NO ONE talked to us. Not even a hello. So Rebecca's immediate appearance was very refreshing. They worked with us to get the best deal possible & worked within our budget. Very impressed! We bought 2 new cars here in 2008, so we know we'll be back again in the future. More

Good service This dealership was prompt, courteous, informed me of everything I needed to know, and got me out the door quicker than I expected. The only complain This dealership was prompt, courteous, informed me of everything I needed to know, and got me out the door quicker than I expected. The only complaint I would have is that this review insist that I have to use at least 25 words or more. Totally a needed for such good service. More

Wonderful Jonathan was efficient, polite, knew his job well and had the car ready at appropriate time. Went above and beyond his job and helped me with my car Jonathan was efficient, polite, knew his job well and had the car ready at appropriate time. Went above and beyond his job and helped me with my car and phone to reset it. Love Dennis and Brandon-they make me feel like family. More

Best experience I have ever had with a sales person Lu went above and beyond in customer service. Very helpful in finding the perfect car for me. Very above board..trustworthy, inspired confidence. I wo Lu went above and beyond in customer service. Very helpful in finding the perfect car for me. Very above board..trustworthy, inspired confidence. I would definitely recommend Lu at Russ Darrow Kia Waukesha for a great sales experience. More

Good experience Timely, efficient, knowledgeable, friendly. Waited in seating area took 90 mins to change oil, rotate tires, check breaks. Convenient location, good s Timely, efficient, knowledgeable, friendly. Waited in seating area took 90 mins to change oil, rotate tires, check breaks. Convenient location, good service, and free car wash. Easy to communicate with staff. Will go back to service my vehicle. More

Looked at a Ford escape Made an appointment online, they called back to confirm; very easy. The people working there were very pleasant and easy to work with. Dennis especi Made an appointment online, they called back to confirm; very easy. The people working there were very pleasant and easy to work with. Dennis especially was great to work with! My wife (who is pregnant) even had water and snacks brought to her, just nice people. The 2 of us are very satisfied customers! More

Amazing Experience! I had the honor to work with Dennis. He gave me the best sales experience I have ever had, and made the process easy and fast! I had the honor to work with Dennis. He gave me the best sales experience I have ever had, and made the process easy and fast! More

They were very kind, and helpful, listened to my needs. It was a great overall experience, Dennis helped me find what i was looking for and i am super happy with my new car. This being my first time buying It was a great overall experience, Dennis helped me find what i was looking for and i am super happy with my new car. This being my first time buying a newer car i felt well taken care of! More

The service was excellent! Desmond who was my service tech did an excellent job! He was prompt and very informative. Desmond also was very polite. My car was washed and it was c Desmond who was my service tech did an excellent job! He was prompt and very informative. Desmond also was very polite. My car was washed and it was clean. More

Good people bad problems People are great. Issues with car were done by past service but nothing was admitted . Not sure why the issues were not addressed by anyone. Hoping t People are great. Issues with car were done by past service but nothing was admitted . Not sure why the issues were not addressed by anyone. Hoping to get a call back. More