Russ Darrow Kia of Waukesha

oil change and car wash Jon helped me from the get go, was friendly and personal throughout and explained the costs of the visit. Car looks new again. Thank you Jon helped me from the get go, was friendly and personal throughout and explained the costs of the visit. Car looks new again. Thank you More

Wally rocks Wally is a great salesman-professional and transparent. He responds honestly to questions. If. He does not know the answer- he will find out and get b Wally is a great salesman-professional and transparent. He responds honestly to questions. If. He does not know the answer- he will find out and get back to you. He does not apply pressure. He gives you time to think and process your decision. Jacob provided me with outstanding service and went the extra mile for me as well. More

Fantastic Exceptional car purchase, felt cared for, given a great deal and Dennis Cardinal and Brandon McGahee were very knowledgeable and a pleasure to work wi Exceptional car purchase, felt cared for, given a great deal and Dennis Cardinal and Brandon McGahee were very knowledgeable and a pleasure to work with! Thank you so much!!! More

Love my new Telluride We absolutely love our new Telluride! Dennis was very knowledgeable and amazing to work with. By far the best car buying experience I’ve ever had. Eve We absolutely love our new Telluride! Dennis was very knowledgeable and amazing to work with. By far the best car buying experience I’ve ever had. Everyone was extremely helpful and friendly at the dealership! More

Very pleasant Wally and his we're very helpful in getting me my vehicle, they stayed late to make sure that we were able to secure the purchase and made it very eas Wally and his we're very helpful in getting me my vehicle, they stayed late to make sure that we were able to secure the purchase and made it very easy for us. Overall a very pleasant experience. More

Sorento service June 5, 19 Excellent and attentive. All work done in a timely manner. Pricing on 30 000 service package too high in my opinion. No additional discounts offered, Excellent and attentive. All work done in a timely manner. Pricing on 30 000 service package too high in my opinion. No additional discounts offered, just to break it up into manageable chunks. My Lexus service never that expensive.. More

Quick and Painless Wally, Gus, and the finance guy were all very good. They made the experience quick, and they cut right to the chase... I appreciated the direct appr Wally, Gus, and the finance guy were all very good. They made the experience quick, and they cut right to the chase... I appreciated the direct approach. More

Great experience! I have had my eye on a particular SUV for a couple weeks and finally I gave in and decided to go to the dealership. Nolan Dang and Michael Wright mak I have had my eye on a particular SUV for a couple weeks and finally I gave in and decided to go to the dealership. Nolan Dang and Michael Wright make a great team and they were able to make magic happen to get me into my dream car! They were very friendly and professional. More

Friendly, open and straight forward When buying a car from any group do your research, pick out a few cars, new or used, check them out and know what the market expectation is (price, wa When buying a car from any group do your research, pick out a few cars, new or used, check them out and know what the market expectation is (price, warranty, etc) I called in and found the vehicle I was interested in and they matched the price and had it delivered from another dealership in the Darrow group the same day, on top of it being a weekend, we were able to drive the car home that same evening within hours of first calling. I would personally say that the experience and customer service are just a few reasons we have had return visits, and even transferred vehicles for purchase to this group. Wally is an experienced associate, and pays great attention to detail. Brandon is one of the nicest managers I have worked with. It is always a pleasure working with this team. I also want to give a shout out to Jacob, who works in the service Department. He is possibly one of the best adviser's I have worked with in the KIA family. More

Brand New Kia Sportage! Haven’t bought a car since 2006. Great customer service! Highly recommend working with Wally Thom & team! I look forward to using their Service are Haven’t bought a car since 2006. Great customer service! Highly recommend working with Wally Thom & team! I look forward to using their Service area. More