Russ Darrow Kia of Waukesha

Extensive and Personal Gus and Wally made my first car buying experience a breeze and a delight. Was able to answer any questions I had and was flexible in negotiating a fai Gus and Wally made my first car buying experience a breeze and a delight. Was able to answer any questions I had and was flexible in negotiating a fair price for everyone. Would highly recommend. More

Long service! It took an hour and a half to do just a basic oil change, which is awfully long, especially when I had an appointment. The service was good though! It took an hour and a half to do just a basic oil change, which is awfully long, especially when I had an appointment. The service was good though! More

New Car Purchase Our sales rep Dennis Cardinal made the process of our lease purchase run very smoothly. I have already recommended Russ Darrow and Dennis to others. Our sales rep Dennis Cardinal made the process of our lease purchase run very smoothly. I have already recommended Russ Darrow and Dennis to others. More

Excellent service and quality Excellent service all the way around from the service desk to the service experts that worked on the vehicle to the driver of the shuttle. I would rec Excellent service all the way around from the service desk to the service experts that worked on the vehicle to the driver of the shuttle. I would recommend to anyone! More

Always good service here Went in for an oil change. I like their waiting room compared to other places. Was able to speak with a salesperson about my end of lease options. Went in for an oil change. I like their waiting room compared to other places. Was able to speak with a salesperson about my end of lease options. More

Nice experience I started the process by phone. Went to the dealer and worked with Dennis. Very simple process and he was very personable. I would recommend this deal I started the process by phone. Went to the dealer and worked with Dennis. Very simple process and he was very personable. I would recommend this dealer to anybody interested in buying a car. More

Blew my mind Wasn’t expecting to be driving away in a brand new car but thanks to the lovely staff at Russ Darrow they worked their hardest to find me the best car Wasn’t expecting to be driving away in a brand new car but thanks to the lovely staff at Russ Darrow they worked their hardest to find me the best car possible and I was surprised it happened to be a brand new one More

Great Service Desmond got me checked in quickly, texted me with a quote, texted me with an update, and called when my car was ready. Great customer service. Desmond got me checked in quickly, texted me with a quote, texted me with an update, and called when my car was ready. Great customer service. More

Great service Right away I was greeted with a smile and Wally was willing to help right away. Everyone there was more than willing to do whatever they could to hel Right away I was greeted with a smile and Wally was willing to help right away. Everyone there was more than willing to do whatever they could to help. Wally even drove us to another Kia dealership to get the Kia Forte that I wanted. More

Quick and painless! First Kia purchase. From the moment I walked in Wally and Brandon were very attentive. I got a quick turn-around on my trade-in and loan processing First Kia purchase. From the moment I walked in Wally and Brandon were very attentive. I got a quick turn-around on my trade-in and loan processing was a breeze. More