Russ Darrow Kia of Waukesha

Russ Darrow Kia A+ Dennis was very accommodating to my schedule. He also transferred the car I really wanted from the Wauwatosa branch since they didn't have the Rio5. H Dennis was very accommodating to my schedule. He also transferred the car I really wanted from the Wauwatosa branch since they didn't have the Rio5. He also came in on his day off to finish the sale and make sure that I got my new car as quickly as possible. More

Very friendly and helpful The sales man was very polite and informative my service was quickly taken care of will definitely go back again when I need an oil change The sales man was very polite and informative my service was quickly taken care of will definitely go back again when I need an oil change More

Friendly and quick My family has been going here forever! Dennis is the guy to go to ;) wonderful atmosphere. ??There is always a deal that can be worked out with the em My family has been going here forever! Dennis is the guy to go to ;) wonderful atmosphere. ??There is always a deal that can be worked out with the employees. Great staff and service. More

So helpful and patient We needed a third car for our daughter- they gave us so many options and were helpful and patient- they found us exactly what we needed, and it wasn’t We needed a third car for our daughter- they gave us so many options and were helpful and patient- they found us exactly what we needed, and it wasn’t at all what we originally came in to find. I appreciate the care they took to listen to our needs and find the best- and least expensive- solution. More

Great service! We’re extremely happy with the service we received at Russ Darrow of Waukesha. Our sale representative, Wally, was personable and informative. Wally w We’re extremely happy with the service we received at Russ Darrow of Waukesha. Our sale representative, Wally, was personable and informative. Wally walked us through all the special features each vehicle came with and answered all of our questions as they came. On our test drives, he had us try out some of the special features and taught us hands-on how to utilize them properly. This was a lot easier for us to learn instead of reading through a manual. He was very patient with us as we weighed out our options (this being our first time leasing on our own) and gave us honest, helpful advice when asked. The store manager, Brandon, was also very friendly and took the time to introduce himself and checked in with us every once in awhile. I have done business with Russ Darrow of Waukesha in the past and will gladly continue going back. Overall, we were very satisfied with our experience and left happily with our purchases. We would highly recommend for their quality of vehicles as well as their impeccable service. More

Used car purchase Very impressed with the staff at Russ Darrow Kia especially Freddie. He made the buying experience fun and enjoyable. I would highly recommend this de Very impressed with the staff at Russ Darrow Kia especially Freddie. He made the buying experience fun and enjoyable. I would highly recommend this dealership. Thanks guys! Love my new used car! More

A seamless experience Start to finish, this experience was effortless. Never once felt hasseled but was well attended to and taken care of. Staff went above and beyond to g Start to finish, this experience was effortless. Never once felt hasseled but was well attended to and taken care of. Staff went above and beyond to get me the car that would fit my lifestyle. Will go back! More

Oil change It is great to get a free car wash with the oil change. Desmond was very courteous and helpful with questions. Oil change was completed within the tim It is great to get a free car wash with the oil change. Desmond was very courteous and helpful with questions. Oil change was completed within the time I expected More

The very best car purchase experience we’ve had in a long t Courteous people that don’t put the pressure on to make a purchase. Thank you so much for the experience! It was a lot of fun! Courteous people that don’t put the pressure on to make a purchase. Thank you so much for the experience! It was a lot of fun! More

Knowledgeable staff and thorough, friendly customer service Freddie Pate Sr answered all our questions and was friendly, offering suggestions for what we might be looking for, without being overbearing. Everyon Freddie Pate Sr answered all our questions and was friendly, offering suggestions for what we might be looking for, without being overbearing. Everyone was very helpful. We thought we would be buying a used car and left with a new Kia Sportage for what we consider a fair price. Couldn't be happier! More