
Russ Darrow Kia of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience Dennis helped me find the perfect car and it was a great experience , I would definitely recommend this dealership !! i cant wait to shop here in the Dennis helped me find the perfect car and it was a great experience , I would definitely recommend this dealership !! i cant wait to shop here in the future ! More
GREAT EXPERIENCE AS ALWAYS. Thank you all for the help everyone gave to me during my purchase of my new Sorento. I just Love it. They just keep making them better and better wit Thank you all for the help everyone gave to me during my purchase of my new Sorento. I just Love it. They just keep making them better and better with each purchase. My 9th Purchase from Russ Darrow over the years. They are great to work with and great selection of product to select from. Thanks Glenn L. for your help also. More
Freddie was great came in to see the Ram and I didn't think I get the truck , but Freddie made this process so easy. I would work with Freddie any day came in to see the Ram and I didn't think I get the truck , but Freddie made this process so easy. I would work with Freddie any day More
Very rude internet sales team! Was looking at cars on their website for my mother, in which you are able to share to others which I did with my mom. Got a call from the internet sal Was looking at cars on their website for my mother, in which you are able to share to others which I did with my mom. Got a call from the internet sales team explained its not for me but looking for my mother and info from their site was emailed to her. Sales member then went on to ask my mothers name and to make an appointment for her, I explained I cant do so on my mothers behalf.Sales member was very pushy and rude and wanted my moms information because"that is how she gets paid", I said again no I can speak on behalf of her. Sales member went on to tell "she will let her kids know that because of me she cant feed them". I was also told from the internet sales manager Jamie, not to look if I was buying. If this is how you get treated just for sharing cars on their site from the share button, I would NEVER set foot in this dealership. You have also lost a potential buyer that was interested in a couple cars. Your internet sales teams is HORRIBLE and should take a class in customer service! More
my experience was great. It was great to meet Freddie he was very nice gave me alloy of different option. I will be buying my next car from Freddie. Shaquana Johnson It was great to meet Freddie he was very nice gave me alloy of different option. I will be buying my next car from Freddie. Shaquana Johnson More
Easy service call Thanks for making the recall and service easy! Done in plenty of time and shuttle driver was very nice. Would definitely recommend in the future. Thanks for making the recall and service easy! Done in plenty of time and shuttle driver was very nice. Would definitely recommend in the future. More

Nice customer service We went in to look at a few different options and he very knowledgeable and gave us great info on each car we had questions on. Great friendly service We went in to look at a few different options and he very knowledgeable and gave us great info on each car we had questions on. Great friendly service! We are very happy with our purchase! More

Friendly service Met Freddie when I walked in to dealership. He was very helpful and immediately assisted me. Great customer service with Marcellus too! Excellent ex Met Freddie when I walked in to dealership. He was very helpful and immediately assisted me. Great customer service with Marcellus too! Excellent experience. Happy customer! More

Best experience buying a car Everyone I worked with was welcoming and helpful and made the car-buying process as easy as possible. Dennis Cardinal in particular was fantastic abou Everyone I worked with was welcoming and helpful and made the car-buying process as easy as possible. Dennis Cardinal in particular was fantastic about being upfront and honest about the car and didn't pressure me to look at more expensive options. I would definitely recommend this dealership! More
Accommodating Great dealership and an excellent overall experience! Wally the salesmen was fantastic and so was Gus the manager. They made purchasing a car quick, e Great dealership and an excellent overall experience! Wally the salesmen was fantastic and so was Gus the manager. They made purchasing a car quick, easy, and fun More