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Russ Darrow Kia of Waukesha
Waukesha, WI
1,302 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,302 reviews
July 15, 2023
Greg was able to help me get what I wanted. Very happy with my purchase and finance options. Very happy with my purchase and finance options. More
by Heather
July 11, 2023
The dealership was super easy to work with. They have a great hours and customer service was amazing. They have a great hours and customer service was amazing. More
by Rachel K
July 11, 2023
Very clean and a friendly atmosphere. Was greeted with a smile and left with a great deal.on a certified used car. Was greeted with a smile and left with a great deal.on a certified used car. More
by D
July 05, 2023
I really can't say much being I was almost put in vehicles I didn't want or liked but all around greg finally get one I was satisfied with . and I will give good words about this place to friends vehicles I didn't want or liked but all around greg finally get one I was satisfied with . and I will give good words about this place to friends More
by theresa41.cj
Employees Worked With
June 30, 2023
Brandon and his staff are friendly, professional, courteous, and a pleasure to deal with. Their communication is consistent, timely, and concise, and they definitely go the extra mile to ensure thing courteous, and a pleasure to deal with. Their communication is consistent, timely, and concise, and they definitely go the extra mile to ensure things go smoothly. I will be recommending them to others and returning for my own automotive needs again in the future. More
by MKH53018
Employees Worked With
Other Employees :
Kenney Crump, Shannon Pankratz
June 23, 2023
The staff was courteous and worked with my needs to make the entire process simple and effecient. the entire process simple and effecient. More
by stortomasi97
June 19, 2023
Our experience was phenomenal! Treated with respect from the moment we stepped out of the car. We were not pushed or forced to make any decisions on anything. Told them what we wan Treated with respect from the moment we stepped out of the car. We were not pushed or forced to make any decisions on anything. Told them what we wanted to pay and where we felt comfortable being. They worked hard to do so and kept us in the loop the whole way through. They did not sugar coat anything at one point were even brought in to be shown all the numbers they were crunching to help out, in the end we were happy with our purchase. Would highly recommend to anyone to go buy from here. More
by tyler.eaton0815
June 16, 2023
Kayleigh was GREAT and squeezed me in quickly because my check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. check engine light was on. She was curteous and friendly and let me know the cost of the service right away. I also appreciate the customer shuttle. Without it I could not take my car in for service. More
by Ellie
June 11, 2023
Very friendly, straightforward and transparent. It was a pleasure working with Wally and Russ Darrow and I highly recommend him/them to anyone looking for a Kia. It was a pleasure working with Wally and Russ Darrow and I highly recommend him/them to anyone looking for a Kia. More
by MWZ
May 26, 2023
Thorough and great follow up. Easy finance process, as well. Kenny was very knowledgeable and helpful with my new sportage model. Easy finance process, as well. Kenny was very knowledgeable and helpful with my new sportage model. More
by Mjbrown1121
