
Russ Darrow Kia of Waukesha
Waukesha, WI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Originally I left a 5 star review on another site but after I reviewed my contract in the mail I realized I was swindled out of my trade in on my jeep. I take full responsibility for not paying closer at after I reviewed my contract in the mail I realized I was swindled out of my trade in on my jeep. I take full responsibility for not paying closer attention to the details but the are pretty good at making all look good. I was told a asking price for the Jeep, I recieved a trade in value on my car. They basically added my trade in value to the asking price of the jeep then deducted it off the inflated price to look like I was getting a good deal. So all in all they got my car for free. Shame on me but what a shady thing to do. So my new review is watch yourself and pay attention to the details. They will find a way to make as much off you as possible and with no shame. More

Our new addition From beginning to end everyone at the dealership was polite and helpful. Our salesman John was great. I usually frustrate people with my indecisivenes From beginning to end everyone at the dealership was polite and helpful. Our salesman John was great. I usually frustrate people with my indecisiveness and we were at a couple other dealerships up the street and the salesmen seemed to be annoyed with my questions , but not here . If John didn’t have an answer he found it. That’s why we bought our vehicle here. Thanks Russ Darrow More
Exactly what we wanted Wally was pleasant and professional to work with. He helped us with our pre-approval over the phone as we had a three hour drive to the dealership. Wally was pleasant and professional to work with. He helped us with our pre-approval over the phone as we had a three hour drive to the dealership. After a short time there we were all set to leave. We ended up getting a Chevy Silverado. Fair price and great service More
Jon was very kind and knowledgeable. He offered me coffee on a cold day. Made my kids feel at home. Very professional would do business with him again. on a cold day. Made my kids feel at home. Very professional would do business with him again. More

I was greeted promptly & kindly by my salesman Andrew Andrew was a great salesman. He listened to exactly what I was looking for and helped me find a vehicle that suited my needs within my budget. Andrew was a great salesman. He listened to exactly what I was looking for and helped me find a vehicle that suited my needs within my budget. More
Great attention and workability Wally and Rebecca were wonderful through our entire process. Wally listened to all my concerns and requests and did everything in his power to meet e Wally and Rebecca were wonderful through our entire process. Wally listened to all my concerns and requests and did everything in his power to meet every one of them. He was attentive and followed up, but was not overbearing or pushy. Rebecca, as well, was personable and attentive, they worked hard for us and didn't waste any time. We had a great experience. After driving a few different cars, I finally decided on an entire different model that they had to jump a few hoops to get ahold of as they did not have the exact model on the lot. I drove home in it the next day. Great experience. More
Amazing Greg helped me every step of the way. The whole team there made the whole car buying experience super easy. Very friendly and extremely knowledgeable. Greg helped me every step of the way. The whole team there made the whole car buying experience super easy. Very friendly and extremely knowledgeable. More
Very friendly and professional service. Definitely helped me a lot and showed care and stewardship. With workers like him, will surely recommend people I know not only to kia dealership but to let them know me a lot and showed care and stewardship. With workers like him, will surely recommend people I know not only to kia dealership but to let them know he's a great salesmen More
I have a choice of getting my KIA serviced in Madison, Janesville or Waukesha. I will choose Waukesha every time. The drive from Whitewater is worth the trip for the above and beyond service and friendlin Janesville or Waukesha. I will choose Waukesha every time. The drive from Whitewater is worth the trip for the above and beyond service and friendliness. More
Excellent customer service from start to finish. Everyone was extremely helpful and kind. Thank you all for the great experience buying my new Kia today. was extremely helpful and kind. Thank you all for the great experience buying my new Kia today. More