Russ Darrow Kia of Waukesha

Excellent! We always find such amazing customer service here. They worked with us to get into the car we wanted, with the features we needed, and price we specif We always find such amazing customer service here. They worked with us to get into the car we wanted, with the features we needed, and price we specified. They didn’t pressure us to go higher. And I felt respected and listened to. Highly recommend! This is our second purchase from Wally and we will be customers for life. More

Positive experience all around So happy with my new Telluride and positive experience at Russ Darrow Kia. Everyone at the dealership was helpful at every step. Communication was exc So happy with my new Telluride and positive experience at Russ Darrow Kia. Everyone at the dealership was helpful at every step. Communication was excellent. My salesperson, Andrew, worked exceptionally hard to secure me this popular vehicle which is difficult to find. Thank you Andrew, Gus, and Probert! More

Terrible Avoid these guys like the plague. I spent a lot of many at this dealership and the moment I had a problem with my vehicle they acted as if I didn't e Avoid these guys like the plague. I spent a lot of many at this dealership and the moment I had a problem with my vehicle they acted as if I didn't exist. Gave them the benefit of the doubt and wrote e-mails and talked on the phone to get assistance and each time was met with zero action. Other dealerships in the area to choose from. More

As always my visit to Russ Darrow Kia of Waukesha was an extremely pleasant experience! We were offered snacks, drinks, WIFI and so much more. The guys in the service area are always awesome and so welcomin extremely pleasant experience! We were offered snacks, drinks, WIFI and so much more. The guys in the service area are always awesome and so welcoming! More

Got what I came for This dealership had the car I was looking for at a price I was willing to pay. Staff was friendly, answered my questions in a helpful way, and didn't This dealership had the car I was looking for at a price I was willing to pay. Staff was friendly, answered my questions in a helpful way, and didn't try to push anything on me that I didn't want. They were busy when I was there, so it did take a long time to be processed. More

Great fast and quick service!!! I really trust these guys with my vehicle! I will be returning to have my vehicle serviced here every time! with my vehicle! I will be returning to have my vehicle serviced here every time! More

Great Experience Wally was a pleasure to work with. He was never pushy and had an answer for any question we had. When it came to negotiating it was a quick and pain Wally was a pleasure to work with. He was never pushy and had an answer for any question we had. When it came to negotiating it was a quick and painless process and the paperwork side went smoothly. I’d recommend Russ Darrow and Wally More

The process was fast and low pressure sales. They gave me plenty of options to look at. Finance manager explained the lease and buying options well. plenty of options to look at. Finance manager explained the lease and buying options well. More

I stopped in this dealership because I saw a truck on I stopped at this dealership because I saw a truck on line that I was interested in. The salesman I worked with was extremely courteous, helpful n ple I stopped at this dealership because I saw a truck on line that I was interested in. The salesman I worked with was extremely courteous, helpful n pleasant to work with. More

Great job Thanks Dennis great job from start to finish!!!!would recommend you friends and family.fast service happy with everything.will come back again. Thanks Thanks Dennis great job from start to finish!!!!would recommend you friends and family.fast service happy with everything.will come back again. Thanks again More