Russ Darrow Kia of Waukesha

Great experience! We will definitely come back for our next vehicle. Looking forward to driving our new car. We will recommend the dealership to our family and friends. next vehicle. Looking forward to driving our new car. We will recommend the dealership to our family and friends. More

Dennis Cardinal was absolutely amazing and made the car buying experience easier! The finance staff explained things in a way that were easier to understand and made the whole experience worth it! buying experience easier! The finance staff explained things in a way that were easier to understand and made the whole experience worth it! More

Good over all experience very personable people. However, were a little pushy at times but what can you expect from a place driven by sales. That is similar to most dealerships. But over all good experience. were a little pushy at times but what can you expect from a place driven by sales. That is similar to most dealerships. But over all good experience. I would give it 8 maple syrups out of 10. More

This is our 5 th Kia purchase from Russ Darrow. The service is exceptional which is why we will continue to come back. Brandon and Wally Thom were more than accommodating. We are very happy with our pu service is exceptional which is why we will continue to come back. Brandon and Wally Thom were more than accommodating. We are very happy with our purchase! More

Dennis took his time, and answered all my questions( and by the way has the patience of a saint with ALL my questions and my going back and forth lol) He is very good at his job. We are very happy with t by the way has the patience of a saint with ALL my questions and my going back and forth lol) He is very good at his job. We are very happy with the overall experience and all we had encounters with! We will continue to do business here. I love my new Sorento! ❤️ More

Professional and prompt service. Only negative is the annoying tv in the waiting room. However, I'm likely in the minority of people that think that! annoying tv in the waiting room. However, I'm likely in the minority of people that think that! More

Best car buying Experience Jordon was helpful, knowledgeable, and kind. She worked diligently to get me a New car that fit my needs and wants. She truly listen to what was imp Jordon was helpful, knowledgeable, and kind. She worked diligently to get me a New car that fit my needs and wants. She truly listen to what was important to me. I would recommend her to my family and friends any time. Thank you again More

Jordan was very nice. She took care to answer all questions and sought to find any answers that she wasn't immediately able to answer questions and sought to find any answers that she wasn't immediately able to answer More

Easy to work with and communicate with. Friendly team. Good follow up. Communicated with us throughout the process. No pressure to buy. Answered all our questions. Good follow up. Communicated with us throughout the process. No pressure to buy. Answered all our questions. More

Like most people, I dread car shopping. Jordan in sales, and Gus made my experience absolutely wonderful! I’ve become a repeat customer of this dealership, and strongly encourage others to visit them. The s and Gus made my experience absolutely wonderful! I’ve become a repeat customer of this dealership, and strongly encourage others to visit them. The sales/management team listened to my needs without judgement, or attempting to push me in a different direction, and sent me home in the vehicle I wanted, at the payment I requested. THANK YOU AGAIN! More