Russ Darrow Kia of Waukesha

Very friendly and competent staff. They were thorough and explained what was done on my car. The waiting area could be larger, especially with covid. explained what was done on my car. The waiting area could be larger, especially with covid. More

Kenney thank you for your help!!great costumes service and great people .I got my car!!! Yesss thank you again 🙌🏾Is my second car with them!! and great people .I got my car!!! Yesss thank you again 🙌🏾Is my second car with them!! More

First time at Russ Darrow Kia Waukesha for an oil change, I give them 5 stars! Quick, friendly service and a nice car wash, too! I'll be back, thank you I give them 5 stars! Quick, friendly service and a nice car wash, too! I'll be back, thank you More

Wally was really great and super helpful! He made the car buying experience, as easy as possible and wanted to make sure I was comfortable with my decision. We also connected on his past life experience and buying experience, as easy as possible and wanted to make sure I was comfortable with my decision. We also connected on his past life experience and he felt very personable. More

I was very happy with the service and level of professionalism I received. Would definitely recommend. Jacob was very accommodating and courteous. I will be back! professionalism I received. Would definitely recommend. Jacob was very accommodating and courteous. I will be back! More

It was a wonderful experience!We were able to get an It was a wonderful experience! We were able to get an appointment quickly and the work was completed efficiently. All recall items were adressed and It was a wonderful experience! We were able to get an appointment quickly and the work was completed efficiently. All recall items were adressed and taken care of. More

Amazing service, amazing staff, amazing everything. Everyone here is so nice and helpful and always willing to go the extra mile to make sure you leave satisfied. Everyone here is so nice and helpful and always willing to go the extra mile to make sure you leave satisfied. More

Dennis was very helpful when it came to finding the car that fit all of our needs. He showed us a car that was perfect for us, and fought hard to get to a lease payment that we had set. This is our secon that fit all of our needs. He showed us a car that was perfect for us, and fought hard to get to a lease payment that we had set. This is our second car through Dennis, and we look forward to working with him again. More

The store is in need of a major cleaning and a remodel job it is dirty and cluttered - The people are welcoming and friendly. The "music" is too loud and is annoying. The deal took a far longer than m job it is dirty and cluttered - The people are welcoming and friendly. The "music" is too loud and is annoying. The deal took a far longer than most of the other car purchases I made over the last 50+ years. Xavier did a nice job of negotiating the deal between me and the manager. Had some difficulty operating the passenger side middle seat after 2 days. Jon tried to assist and Dave in the service department also assisted. They were not successful in getting the seat to operate either. First service appointment on Friday - 5 days after delivery of vehicle. More

I came to this dealership the last 2 years to do emissions testing on my dodge caravan. So impressed with the service people and the cleanliness of the place I purchased a 2020 Kia Sorrento. Especia emissions testing on my dodge caravan. So impressed with the service people and the cleanliness of the place I purchased a 2020 Kia Sorrento. Especially liked the service advisor Charles Wilson. Very knowledgeable. Hard to find people who know their job anymore More