Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Waukesha
Waukesha, WI
1,348 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,348 reviews
December 17, 2020
Excellent service. Everyone is so Helpful and Friendly! Sales and Management are so knowledgeable and absolutely go beyond what is expected. They really Care and appreciate you as Customer and especially a Sales and Management are so knowledgeable and absolutely go beyond what is expected. They really Care and appreciate you as Customer and especially as a return Customer! More
by teriisaacsen
December 16, 2020
Chuck was great, things got done quickly and he kept me informed! Used the transport service to take me home and picked me up quickly when it was done. informed! Used the transport service to take me home and picked me up quickly when it was done. More
by leahmarena
Employees Worked With
Chuck
December 15, 2020
Dennis is phenomenal as always. This is the second car I've bought and his service is second to none! He will always get you in the car that's perfect for you! We will continue to come back and refer anyo I've bought and his service is second to none! He will always get you in the car that's perfect for you! We will continue to come back and refer anyone looking for a car time and time again. More
by TheKnights
Employees Worked With
December 12, 2020
Needed a car due to an accident that had totaled my old one. Kenney got me exactly what I needed and the dealership worked to get me a reasonable price. Outstanding work, would buy from Kenney again any da one. Kenney got me exactly what I needed and the dealership worked to get me a reasonable price. Outstanding work, would buy from Kenney again any day! More
by michae77
December 12, 2020
Jonathan and Chuck are customer friendly. Knowledgeable and interested in helping. Whether it is on the phone or in person, the are ALL STAR!! THANKS and interested in helping. Whether it is on the phone or in person, the are ALL STAR!! THANKS More
by WOW-ed
December 11, 2020
We were really fortunate to have Wally as our sales representative. He was friendly, knowledgeable, and helpful. We will definitely work with him in the future. representative. He was friendly, knowledgeable, and helpful. We will definitely work with him in the future. More
by egoanna01
December 11, 2020
Always keeps me informed of the car service progress. Do not pressure for additional services but does provide reminders and/or options. Very personal service Do not pressure for additional services but does provide reminders and/or options. Very personal service More
by Sunny
Employees Worked With
December 08, 2020
Went into the dealership knowing exactly which vehicle I wanted, Dennis was friendly, efficient and quick. Finance was smooth and easy. Thank you for the best auto buying experience! wanted, Dennis was friendly, efficient and quick. Finance was smooth and easy. Thank you for the best auto buying experience! More
by Angel E.
Employees Worked With
December 07, 2020
Great experience - knowledgeable staff. Dennis walked me through the process and asked all the right questions. Once we decided which the right car was for me, he called when they got one in and had it rea through the process and asked all the right questions. Once we decided which the right car was for me, he called when they got one in and had it ready for me in a matter of hours. More
by TellurideBuyer
Employees Worked With
December 06, 2020
Great Customer Service, Willing to go Above&Beyond when it comes to customers Needs.I would recommend to any one lookin to purchase a vehicle. it comes to customers Needs.I would recommend to any one lookin to purchase a vehicle. More
by Quetta Garner
Employees Worked With
Kenney Crump
