Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Russ Darrow Kia of Waukesha
Waukesha, WI
1,348 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,348 reviews
January 01, 2021
I actually went to look around but i had a change of heart kenney was so nice and honest and was a pleasure to meet him and im sooo thankful for my kia he worked with me and im beyond thankful😁 heart kenney was so nice and honest and was a pleasure to meet him and im sooo thankful for my kia he worked with me and im beyond thankful😁 More
by Felicia
Employees Worked With
Kenney Crump
December 24, 2020
Jonathon is an excellent Service Writer. My vehicle was completed much earlier than anticipated. Everything was explained to me. Thanks for the great service! I really appreciate it. completed much earlier than anticipated. Everything was explained to me. Thanks for the great service! I really appreciate it. More
by Therese.wallace
Employees Worked With
Jonathan Taylor
December 22, 2020
The best dealership I have had an experience with. Thank you all for your excellent customer service and dedication. I appreciate how you guys did not give up on my situation and made it possible for me to you all for your excellent customer service and dedication. I appreciate how you guys did not give up on my situation and made it possible for me to get into a vehicle More
by Kenya4194619
December 21, 2020
Jonathan provided excellent service, he was friendly, yet professional and kept me posted on the necessary repairs and time frame. I would come back again. professional and kept me posted on the necessary repairs and time frame. I would come back again. More
by Reh10
Employees Worked With
Jonathan Taylor
December 19, 2020
I just had my car in for 3 recalls. Service dept was very courteous! I felt safe waiting for my car in lounge area! Service was very thorough!! courteous! I felt safe waiting for my car in lounge area! Service was very thorough!! More
by Nellie
Employees Worked With
Jonathan Taylor, JORDAN BELL
December 19, 2020
Very friendly and helpful to find a car for me at present time. Wally made sure I had a explanation of features on the car. time. Wally made sure I had a explanation of features on the car. More
by lrs13
December 18, 2020
I was very pleased with service I received from Russ Darrow.Brandon and Wally were very nice , understanding.I would recommend them to anyone i Darrow.Brandon and Wally were very nice , understanding.I would recommend them to anyone i More
by dqueenmack
Employees Worked With
December 17, 2020
I’ve purchased 2 vehicles from this dealership. They’re friendly, polite, and truly work with people to get them in the vehicle they want! friendly, polite, and truly work with people to get them in the vehicle they want! More
by Kristine R
Employees Worked With
Jonathan Taylor, JORDAN BELL
