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Russ Darrow Kia of Waukesha

Waukesha, WI

4.6
1,348 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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2141 E Moreland Blvd

Waukesha, WI

53186

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Showing 1,348 reviews

February 13, 2021

This is the second car we have purchased from Freddie in the past 5 months. We did it because he is honest and very nice. More

by Nano chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Boczkowski, Freddie Pate Sr
February 13, 2021

The process was fairly quick and simple. They were able to easily find a style of car I wanted within my price range. Overall customer service was good and I enjoyed my experience as best I could. More

by egraser1357
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenney Crump
February 12, 2021

The Russ Darrow Team in Waukesha was amazing from start to finish. From the initial interaction to the end in the finance office to the first steps and set up in the new vehicle. Would recommend them if an More

by Andytran91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keegan, Rebecca Boczkowski
February 11, 2021

I'm typically not a fan of dealers, however, Wally was pleasant to work with. I also really appreciate many of the team members staying a few hours past closing to make sure I was taken care before drivin More

by Mel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keegan Rafferty
February 10, 2021

I came here looking to get an idea for my first vehicle. Everyone was extremely kind and helpful, despite some unexpected news. I can gladly say my first vehicle was purchased with the help of Wally and th More

by hayliabraatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wally Thom
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 10, 2021

My wife and I were greeted at the door by Freddie. We told him the used car we were interested in and found out it was just sold. He found us a similar used car. We test drove it and loved it! We were i More

by wildtoast
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Pate Sr
February 10, 2021

Real down to earth people that keep things real. They all will do what it takes to help you make the best decision on your new or used vehicle. I know for me it has always been a stressful situation to purch More

by Mpdsquads1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon McGahee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Freddie Pate Sr
February 09, 2021

Had my oil changed on Saturday. Chuck was very pleasant to work with. I needed some additional work performed and he explained to me exactly what and why it was needed. Very pleased. All persons involved w More

by samsden1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chuck in service dept
February 06, 2021

Friendly and accomidating sales staff. Answered all of our questions and didnt make us feel pressured at all. Would reccomend to anyone interested in a Kia. More

by S_simms5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Freddie Pate Sr
February 06, 2021

The whole team went above and beyond. Freddie helped me purchase my first brand new car and it is something I’ll never forget!! I left the dealership in actual tears of joy. More

by ckcrawfordd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rebecca Boczkowski, Freddie Pate Sr
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