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Russ Darrow Kia of Waukesha
Waukesha, WI
1,348 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,348 reviews
April 09, 2021
My experience was great and the staff was awesome. This is my second experience at Russ Darrow and they really make you feel like family! is my second experience at Russ Darrow and they really make you feel like family! More
by david.a.swaney
Employees Worked With
April 08, 2021
It was a pleasure working with Dennis Cardinal and all the other personal that helped with my new purchase, I would highly recommend Dennis and Russ Darrow to any one looking to purchase a car. the other personal that helped with my new purchase, I would highly recommend Dennis and Russ Darrow to any one looking to purchase a car. More
by Tbarwick
Employees Worked With
Other Employees :
Bob Sterling, Rebecca Boczkowski
April 03, 2021
Jamie, Wayne, Wally & Keegan as well as Jacob & the service staff exceeded all my expectations. I would recommend this dealer to anyone looking for a new or used vehicle! service staff exceeded all my expectations. I would recommend this dealer to anyone looking for a new or used vehicle! More
by Karen
April 02, 2021
The best staff out of any car dealerships in Wisconsin. Unbelievable hospitality and extremely professional. Will always get cars here. I am extremely excited, happy. Unbelievable hospitality and extremely professional. Will always get cars here. I am extremely excited, happy. More
by Marvin
Employees Worked With
Other Employees :
Kenney Crump, Rebecca Boczkowski, Kazimierz Madej, Freddie Pate Sr
March 31, 2021
Excellent service. Extremely friendly staff. Video of the vehicle during inspection definitely a plus. Coming up with twenty five words is a bit cumbersome and difficult vehicle during inspection definitely a plus. Coming up with twenty five words is a bit cumbersome and difficult More
by Meier. Jeffrey
March 31, 2021
This is my 3rd new car from Kia Waukesha and it won’t be my last. I can tell you we love Brandon he always goes out of his way to make us feel special, he’s honest and straight up with you. We look forward my last. I can tell you we love Brandon he always goes out of his way to make us feel special, he’s honest and straight up with you. We look forward to seeing Brandon every time we visit. Kenny Crump is following in Brandon’s footsteps with awesome customer care. Kenny made sure everything was set in our new car, he walked us out and should us how to use the new technology. We love Kia Waukesha because of people like Brandon and Kenny. More
by Cheryl
March 27, 2021
It was a great experience at Russ Darrow Waukesha. We were pleased with the whole process and fun with the team we worked with. Would recommend to other! were pleased with the whole process and fun with the team we worked with. Would recommend to other! More
by Christa
March 27, 2021
Love Dennis and I love Russ Darrow! They always make it quick, easy and painless. I love the white glove treatment I get and would recommend anyone to shop for a car there! quick, easy and painless. I love the white glove treatment I get and would recommend anyone to shop for a car there! More
by Lisa3070
Employees Worked With
