Russ Darrow Kia of Waukesha

Went in for a test drive, left with a Telluride. Kaz was a really nice guy and knowledgable about the vehicle. Very nice people and it made the unexpected process of buying a vehicle enjoyable. a really nice guy and knowledgable about the vehicle. Very nice people and it made the unexpected process of buying a vehicle enjoyable. More

Great service, just disappointed in how long it took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. took! Brought vehicle in at 8:00 am. Still waiting, it is 4:45! Don’t no what else to say. More

Good communication. Clear on the numbers. Not a great selection but that's due to the extremely unusual post-pandemic market. Dennis is nice and answers questions clearly. selection but that's due to the extremely unusual post-pandemic market. Dennis is nice and answers questions clearly. More

Really enjoyed my experience with Russ Darrow Kia Waukesha. Starting with my first contact via phone with Michelle who was very friendly and helpful. Wally Thom was awesome to work with and made me Waukesha. Starting with my first contact via phone with Michelle who was very friendly and helpful. Wally Thom was awesome to work with and made me feel very comfortable about my decision to buy this car for my teenage daughter. Great experience. More

Service writer Eric and his team did a nice job. Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and ma Friendly and professional. Facility was clean. There were no surprises or unexpected delays. Will be using Darrow for more vehicle service and maintenance in the future. More

Dennis did a great job finding what I wanted and also shown exactly what was needed. He worked his magic with the rest of the Russ Darrow team to make the experience very smooth and quick. shown exactly what was needed. He worked his magic with the rest of the Russ Darrow team to make the experience very smooth and quick. More

Kenny was awesome to work with!We found the process to Kenny was awesome to work with! We found the process to be easy and he worked with us to find the right fit for our budget and car wants. Kenny was awesome to work with! We found the process to be easy and he worked with us to find the right fit for our budget and car wants. More

Great experience buying a new Kia ! We were able to schedule an appointment so the vehicle was ready for us when we arrived Salesperson was very knowledgeable about the vehicle and everyone was very he schedule an appointment so the vehicle was ready for us when we arrived Salesperson was very knowledgeable about the vehicle and everyone was very helpful and friendly! More

Even though I live further away I am loyal to Russ Darrow. Why? Because of the genuine helplessness of each person. Thank you, as always. Darrow. Why? Because of the genuine helplessness of each person. Thank you, as always. More

Kenney was very friendly and was able to help me out buying a car on my own for the first time. They also tried their best to work with the budget I had. buying a car on my own for the first time. They also tried their best to work with the budget I had. More