Russ Darrow Kia of Waukesha

Really unfortunate experience. Had our business until the stall tactics and "let me go ask my manager" game ensued to the point where we just walked out. Furthermore, once we finally did meet the all po the stall tactics and "let me go ask my manager" game ensued to the point where we just walked out. Furthermore, once we finally did meet the all powerful Sales Manager, she couldn't have been more unpleasant. Sales guy was nice but just felt bad for him as it was like he wasn't allowed to make a single decision on the dealerships behalf. Missed opportunity for them as we put a deposit down on an upgraded Telluride the next day in Oconomowoc More

Nice, knowledgeable and efficient. Kenny makes the whole process fluid. Thank You process fluid. Thank You More

They wouldn’t honor their sticker price and wanted to add on $10k in their add ons without being upfront about it. The sales manager didn’t even introduce herself but came up to defend her dishonesty. She sc on $10k in their add ons without being upfront about it. The sales manager didn’t even introduce herself but came up to defend her dishonesty. She screwed over her sales person. She wouldn’t honor the listed price. We have gone their for our service for the last five years and will never go back. More

This is the the third vehicle I have leased through Russ Darrow Kia of Waukesha. I am very pleased with my overall experience. My go to salesperson, Dennis Cardinal, always goes above and beyond to ensure I Darrow Kia of Waukesha. I am very pleased with my overall experience. My go to salesperson, Dennis Cardinal, always goes above and beyond to ensure I get the best possible outcome. Highly recommend this dealership. More

They made the usually painful Act of buying a car painless I would recommend them in the future Wally Tom was an excellent salesman thanks painless I would recommend them in the future Wally Tom was an excellent salesman thanks More

Thanks to everyone for being so nice and welcoming. This was my first experience buying a car, and you all helped it go very smoothly. Wally was very nice and helped me to find the perfect car for me. Than was my first experience buying a car, and you all helped it go very smoothly. Wally was very nice and helped me to find the perfect car for me. Thanks to Jonathan, Jeffrey, Rebecca, and everyone else as well for being so kind if I have any other car business russ darrow kia of Waukesha will be my choice. More

Thank you for a great experience with a test drive and purchase. Kaz answered questions and kept me informed about the trade-in and purchase process. He and Jonathan made the trade-in and buying easy. Plu purchase. Kaz answered questions and kept me informed about the trade-in and purchase process. He and Jonathan made the trade-in and buying easy. Plus, the car is great! More

Brian Parr & staff were really helpful with car buying process. Great dealership!:) process. Great dealership!:) More

I had an amazing experience with Kenney, he quick, straightforward and very easy going. I never bought a car in this short amount of time wow. If you need a kia or any car go see Kenney Crump he’s the straightforward and very easy going. I never bought a car in this short amount of time wow. If you need a kia or any car go see Kenney Crump he’s the guy. More

I really am thankful to have had a great salesman to help get me what I wanted not once but twice, EXCELLENT SERVICE! Everyone was so helpful & determined to hel me get exactly what I wanted & close to my pr get me what I wanted not once but twice, EXCELLENT SERVICE! Everyone was so helpful & determined to hel me get exactly what I wanted & close to my price range! More