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Russ Darrow Kia of Waukesha
Waukesha, WI
1,348 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,348 reviews
August 05, 2021
I drove 1.5hr from Chicago to test drive an Audi TT. When arrived, I found the car to have the GM items still in the trunk, but I liked the car and was interested to purchase. Prior to coming, there sale man arrived, I found the car to have the GM items still in the trunk, but I liked the car and was interested to purchase. Prior to coming, there sale manager email me the price of 33k. Upon time to start the sale, the GM change the price to 35k and said “I know what I have”. I walked straight out. Shady business practice. Save your time and stay far away! More
by toan.takahara
Employees Worked With
Kenney Crump
August 01, 2021
Everyone is always friendly and helpful, show room is clean, no pressure from the sales person, he was very knowledgeable and explained everything to me, the financial dept was also very helpful. No len clean, no pressure from the sales person, he was very knowledgeable and explained everything to me, the financial dept was also very helpful. No lengthy wait time More
by blb1965
Employees Worked With
Kenney Crump
August 01, 2021
Russ Darrow is my favorite Car dealership:) Very helpful with all my New Cars I have got from them. very happy with my new car. with all my New Cars I have got from them. very happy with my new car. More
by Pamela @61
Employees Worked With
Other Employees :
Kenney Crump, Kazimierz Madej, Jeffery Johnson
July 31, 2021
Great and friendly service. All my questions were answered and no pressure to buy. Found the perfect vehicle for me. Highly recommend Russ Darrow Kia of Waukesha. answered and no pressure to buy. Found the perfect vehicle for me. Highly recommend Russ Darrow Kia of Waukesha. More
by lindarouse731
July 28, 2021
Jacob took great care of my service needs. Justin was very attentive to my vehicle and got my service completed quickly and efficiently. My shuttle drivers, Tom and Brian, are excellent drivers and very very attentive to my vehicle and got my service completed quickly and efficiently. My shuttle drivers, Tom and Brian, are excellent drivers and very pleasant. More
by wipreggo
Employees Worked With
Other Employees :
Justin,Tom,Brian, Rebecca Boczkowski
July 27, 2021
They were super friendly, seemed knowledgeable, and kept me informed of the car buying process every step of the way. I found my perfect car and couldn’t be happier! me informed of the car buying process every step of the way. I found my perfect car and couldn’t be happier! More
by Sharonwiller1997
July 26, 2021
No pressure didn't feel rushed, trustworthy, they listened to me. The process was quick and painless, the dealership made it quick and easy for me. listened to me. The process was quick and painless, the dealership made it quick and easy for me. More
by sschulz0951
Employees Worked With
July 21, 2021
My son and I had the best experience purchasing a car for him from Brian Parr and everyone involved. I definitely would buy a vehicle from Russ Darrow again. him from Brian Parr and everyone involved. I definitely would buy a vehicle from Russ Darrow again. More
by Mjyrichards@yahoo.com
Employees Worked With
Brian Parr
