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Russ Darrow Kia of Waukesha
Waukesha, WI
1,348 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,348 reviews
October 20, 2021
Wally did a great job understanding our needs and matching a solution for those needs. He took the time to explain all the car’s benefits matching a solution for those needs. He took the time to explain all the car’s benefits More
by Myersfam513
October 17, 2021
After so many unfortunate things in my life over the last few months I walk into a dealership in desperate need of a new car. I’m not sure what to expect from the salesman so being greeted by a very kind & few months I walk into a dealership in desperate need of a new car. I’m not sure what to expect from the salesman so being greeted by a very kind & thoughtful man, Wally, was a relief. He showed no pressure & genuinely showed interest in my situation. I am very happy with my purchase & I’m once again a happy driver. Thank you to the entire staff! More
by connieschmidt32
Employees Worked With
October 14, 2021
Kenny made finding and buying my car a great experience. He was personable, polite and wasn’t pushy at all. He wanted to make sure I got into the right car for me, and he worked hard to make sure it happene He was personable, polite and wasn’t pushy at all. He wanted to make sure I got into the right car for me, and he worked hard to make sure it happened at a price that would fit my budget. More
by Jennifer
October 13, 2021
Great personal service from Dennis Cardinal. He brings trust and integrity to the car buying experience and he got us the car we wanted when others could not. trust and integrity to the car buying experience and he got us the car we wanted when others could not. More
by Ferbkins
Employees Worked With
October 13, 2021
I have used this dealer for service on my kia van they are easy to deal with and time efficient in the service department. The service video are nice but I wish they shared more detail about fluid and eng are easy to deal with and time efficient in the service department. The service video are nice but I wish they shared more detail about fluid and engine status than cosmetic issue with the van. Also be aware they charge a credit card fee More
by WyldSmurf
Employees Worked With
October 09, 2021
Very friendly service with a fun attitude. Work was just an oil change but they washed my car. an oil change but they washed my car. More
by Grantreginato
October 09, 2021
Had an awesome experience buying our new car from Russ Darrow - Waukesha. We worked with Dennis and I would recommend him to anyone. He was honest, funny and treated us like we were old friends. Best deal Darrow - Waukesha. We worked with Dennis and I would recommend him to anyone. He was honest, funny and treated us like we were old friends. Best dealership experience, I’ve ever had. More
by katemueller85
October 05, 2021
Felt like they were honest and not trying to pressure me. Very friendly and stayed late to answer all my questions. Dealt with multiple people at the dealership and all were very friendly and kind Very friendly and stayed late to answer all my questions. Dealt with multiple people at the dealership and all were very friendly and kind More
by Liz Fox
Employees Worked With
Other Employees :
Kenney Crump, Rebecca Boczkowski, Jonathan Maxwell
September 29, 2021
Very helpful, informative and not pushy. Listen to what I was looking for and even though they are in the job to make money, did not force anything on me was looking for and even though they are in the job to make money, did not force anything on me More
by Dan
September 27, 2021
Eric let me know immediately that service was backed up but if I wanted to drop it off they would get to it ASAP. Work was completed 2 days before my appointment. but if I wanted to drop it off they would get to it ASAP. Work was completed 2 days before my appointment. More
by Jonnawithey
