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Russ Darrow Kia of Waukesha
Waukesha, WI
1,348 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,348 reviews
October 29, 2021
Great customer service. Questions answered politely and in depth. Vehicle serviced promptly and completely. Will return for service again. in depth. Vehicle serviced promptly and completely. Will return for service again. More
by wilde_peter
Employees Worked With
October 28, 2021
Russ Darrow Waukesha is a great dealership. They did everything possible to get me into a new car today. everything possible to get me into a new car today. More
by Bryce
October 26, 2021
They were able to get me in the same day for an engine light. Great service and friendly service. The shuttle ride home was appreciated. light. Great service and friendly service. The shuttle ride home was appreciated. More
by Maryjanecek
October 26, 2021
Wally did a good job working with us to make sure the car was the right fit for us. He didn’t push us into buying the car and spent time showing us all the features. was the right fit for us. He didn’t push us into buying the car and spent time showing us all the features. More
by Jeff
October 22, 2021
Fabulous customer service. I never walked into a dealership and left with a new car. Wally wss very helpful. dealership and left with a new car. Wally wss very helpful. More
by Katrinalovesyogi
Employees Worked With
October 21, 2021
Easy to access service area with convenient parking. Nice, clean waiting area, painless, pleasant service. Nice, clean waiting area, painless, pleasant service. More
by mar
Employees Worked With
October 21, 2021
Kenney was a very helpful in our purchase of the car. The manager(?) was also very polite and friendly. Jonathon was very efficient in securing our financing and moved the process along in a timely manner. manager(?) was also very polite and friendly. Jonathon was very efficient in securing our financing and moved the process along in a timely manner. Overall, the experience at Russ Darrow Kia was very pleasant. More
by vmcgee1120
Employees Worked With
Kenney Crump
October 20, 2021
They made the process very quick and easy. Made sure I wasn't stuck there for too long since I was coming from out of state. wasn't stuck there for too long since I was coming from out of state. More
by nitvad724
Employees Worked With
