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Russ Darrow Kia of Waukesha
Waukesha, WI
1,347 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,347 reviews
January 15, 2022
January 15, 2022
Really came through for me with an excellent deal when the other dealer I called hung up on me when i explained my situation… thank you so much again the other dealer I called hung up on me when i explained my situation… thank you so much again More
by Josh.bertelson7
Employees Worked With
January 11, 2022
Second car bought from salesman. Was great until car stolen. Then salesman was zero help. Disappointed. Very poor customer service when chips were down. stolen. Then salesman was zero help. Disappointed. Very poor customer service when chips were down. More
by shainabear
Employees Worked With
December 30, 2021
Been doing business with Dennis Cardinal and Russ Darrow Kia for the past 12 years. I would highly recommend Dennis and Russ Darrow Kia of Waukesha! Dennis Cardinal is very personable and works hard to get Kia for the past 12 years. I would highly recommend Dennis and Russ Darrow Kia of Waukesha! Dennis Cardinal is very personable and works hard to get a person the type of vehicle he or she really desires. More
by Terry
December 30, 2021
Wally was very friendly, knowledgeable, and helpful during my visit to Russ Darrow in Waukesha. I am loving the 2022 Kia Rio! Thank you during my visit to Russ Darrow in Waukesha. I am loving the 2022 Kia Rio! Thank you More
by Tinderoni
December 30, 2021
Dennis is fantastic and the service department is always been very cooperative helpful and timely been very cooperative helpful and timely More
by Blue Mustang
December 25, 2021
Xavier did a great job at helping us find the right car for us, made everything easy for us and made the whole experience great! for us, made everything easy for us and made the whole experience great! More
by Bachman
Employees Worked With
December 21, 2021
Service was good just wish when I ask how much something costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a optio costs I get the real cost , like oil and filter 59.95 when you check out it’s 67.00 plus tax the 7.00 are for shop supplies . I didn’t have a option on the supplies did I ? So truthfully it’s 67$ plus tax so when i ask how much just tell me 70 bucks tax included . Be honest ! I hate getting jacked around More
by billwerner13
Employees Worked With
