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Russ Darrow Kia of Waukesha
Waukesha, WI
1,309 Reviews
Located in Waukesha, WI, Russ Darrow Kia is your go-to destination for new and certified pre-owned Kia vehicles. With an extensive inventory of cars, SUVs, and crossovers, we offer something for every driver. Each pre-owned and certified vehicle undergoes a rigorous multi-point inspection to ensure it meets our high standards for quality and reliability. Backed by over four decades of trusted service from the Russ Darrow Group, our team is dedicated to providing an exceptional car-buying experience. Visit Russ Darrow Kia in Waukesha today and discover top-notch service, unbeatable selection, and great value!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,309 reviews
April 14, 2022
The dealership was great in terms of having the vehicle I was looking for, negotiating a fair price and getting me on my way in a timely manner! Katie was awesome to work with; friendly, personable and knowl was looking for, negotiating a fair price and getting me on my way in a timely manner! Katie was awesome to work with; friendly, personable and knowledgeable about my vehicle. Definitely one of the most stress free vehicle buying experiences I've had! More
by zmferg
Employees Worked With
Katie George
April 12, 2022
It was a smooth experience. I was able to get the car I wanted within my budget.The sales and account personnel all helped significantly. I was able to get the car I wanted within my budget.The sales and account personnel all helped significantly. More
by Jacksonjanet1999
Employees Worked With
Kenney Crump
April 11, 2022
Was happy with Dennis followed through on things and worked well with me to get me into a new car worked well with me to get me into a new car More
by Oreo 411
Employees Worked With
Other Employees :
Kenney Crump, Rebecca Boczkowski, Shannon Pankratz
April 10, 2022
Me and my wife purchased a Kia telluride yesterday and did not have a very pleasant experience. Gave us a trade value for our traverse and a 1/2 hr later state that they no longer can offer that value and did not have a very pleasant experience. Gave us a trade value for our traverse and a 1/2 hr later state that they no longer can offer that value and also stated they would only sell us the telluride with our trade in. (@their lower offer) They were not kind and made it very clear they didn’t care about our sale. We were also there for 6 hrs. Will never go back to this location! More
by Jhelgeson55
Employees Worked With
Benjamin, Kenney Crump
April 08, 2022
The dealership was extremely nice and welcoming! I was immediately helped and everyone was very kind! I was immediately helped and everyone was very kind! More
by shoff
April 07, 2022
Great and easy process of test driving and buying a new car. Dennis was amd is always extremely helpful throughout. The new 2023 Kia Sportage is awesome and is a nice larger size than past years of this mo car. Dennis was amd is always extremely helpful throughout. The new 2023 Kia Sportage is awesome and is a nice larger size than past years of this model. More
by Khoem917
April 03, 2022
They were short on new cars. Nice people, easy to work with. I would recommend this dealership. Nice people, easy to work with. I would recommend this dealership. More
by jeffsmirl
Employees Worked With
April 03, 2022
very clean , very straight forward and people friendly i love it i really do GREAT SERVICE love it i really do GREAT SERVICE More
by erianaturner14
March 31, 2022
Very pleased with my whole experience with leasing my 2022 KIA. Top notch staff. Thanks 2022 KIA. Top notch staff. Thanks More
by Mochancd
Employees Worked With
Other Employees :
Rebecca, Shannin, Rebecca Boczkowski, Shannon Pankratz
March 31, 2022
Russ Darrow was great to work with and Dennis was one of the best sales people I have ever worked with I am thoroughly impressed with their organization the best sales people I have ever worked with I am thoroughly impressed with their organization More
by BSS 111
Employees Worked With
